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RingCentral Meeting Invite Template Customization or Improvement (Outlook Meeting Plug-in)

Problem Statements The default RingCentral meeting invite template for schedule a RingCentral Meeting from outlook is not usable at all. It overwrites the meeting subject line -- annoying to say the least; It provides a very long list of iPhone sp...
about 3 years ago in RingCentral Meetings & Webinar 6 Future consideration

Allow for simultaneous ringing in Queue Overflow

Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order. Please enhance this feature to allow for simultaneous call delivery for the overflow queue.
about 3 years ago in RingCentral Phone 3 Under review

Block or Text 5 Digit Numbers

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.
about 3 years ago in RingCentral Phone 16 Under review

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
about 3 years ago in RingCentral Phone 3 Already exists

Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end u...
Guest over 2 years ago in RingCentral Admin Portal 26 Planned

SMS SIGNATURE

Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
about 3 years ago in RingCentral Phone 16 Future consideration

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
about 3 years ago in RingCentral Phone 6 Future consideration

SMS: Add feature to monitor text messaging.

Such as number of texts send/received, and time to respond, etc. Our business communicates with a large number of clients on a daily basis through phone, text, and email. We regularly analyze our phone call data, such as length of call, time to an...
about 3 years ago in RingCentral Phone 11 Under review

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 4 months ago in RingCentral Web/Desktop App 4 Under review

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 15 Under review