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Screen Share with Audio

We would love to screen share with audio on the windows desktop app. I dislike having to long into on the browser to use this feature since our whole team uses the windows desktop app
Fatmir Xhilaj 9 months ago in RingCentral Web/Desktop App 2 Already exists

Ring Central Support by Phone - Improve Menus

The menuing system for support phone calls is far less than optimal. I have noted that it takes on average, 5 minutes to get past the menus to be queued to talk with someone. I always get an immediate answer when it does queue, so there is no comp...
Mark Santos 9 months ago in RingCentral Contact Center 2 Already exists

Direct hotline for Developer Team (API)

It would be better if RingCentral has a developer hotline, a front facing developer team (API) aside from the integration team. Customers would appreciate full customer service like with other products where folks can call in to support.
Vince Vales Jr 9 months ago in Developer Platform and APIs 1 Already exists


Please add tan and brown as options for hands and people emojis. There are only whites available and that's a huge oversight.
Jacque Gelissen 10 months ago in RingCentral Video 1 Already exists

Change the city the phone number is tied to

When we phone out, our location on people's caller ID shows us located in a different city and province than where we are actually located. This is becoming a problem as people are sensitive to possible scams and/or want to deal with local compani...
Amanda Brulé 10 months ago in RingCentral Phone 2 Already exists

Be able to book half day annual leave in the Time Off Management Tool

Our staff are able to book future half day annual leave outside of published schedules. The time off management tool only allows us to schedule a full day annual leave for outside of published schedules which we then have to remember to amend afte...
Natalie Middleton 10 months ago in RingCentral Contact Center 1 Already exists

Be able to book annual leave and TOIL in hours

Our HR system uses hours to book annual leave for part time staff and we are considering utilising this for all employees.
Natalie Middleton 10 months ago in RingCentral Contact Center 1 Already exists

Make things easier to find

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.
Richard Voss 10 months ago in RingCentral Admin Portal 2 Already exists

Participants entering and leaving

It would be useful if the observer can mute the beeping sound of the participants from entering and leaving the meeting. It’s very distracting!! and during the meeting I can’t mute it. Can you have a section on the window on the left side of the p...
Maria Corporan 10 months ago in RingCentral Meetings & Webinar 1 Already exists

WEBINAR Panelist waiting room before going live

My customer would like to have this type of feature where panelist can talk to co-panelist before the start of session in webinar privately. Then have a Go live option once everything is set.
Wendy Fernandez ext 11 months ago in RingCentral Meetings & Webinar 1 Already exists