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Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end u...
Guest over 1 year ago in RingCentral Admin Portal 15 Planned

Analytics: Click to Next Day

Need an option to quickly jump / click to next or previous day, week or month in Analytics. Instead of having to manually select dates for every search.
Phonehub 1 - Potaia over 1 year ago in RingCentral Analytics 0 Planned

Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

I am unable to answer phone calls on behalf of my manager when using the any of the mobile apps; it does not work on the 'RingCentral Phone' or 'RingCentral Unified'. I am working phone home and need to be able to answer calls on my mobile phone.
Christy Weser over 1 year ago in RingCentral Mobile App 0 Planned

Add the "section" field for Task sorting in the new ring central app calendar - it is currently only in the classic app

helps with sorting tasks. without it, very difficult to organize tasks
Guest over 1 year ago in RingCentral Web/Desktop App 2 Planned

Send webhooks for Unified Presence events

Hi RC Devs. Hope this is the right place to post this. In currently aware of that the new RingCentral App Presence is different from the Phone App Presecen on the API site, and since Phone is in progress of sun set (got info from your one of your ...
Phillip Thomsen over 1 year ago in Developer Platform and APIs 4 Planned

Create a month to month performance report dashboard

Creating a data comparison of monthly KPIs all in one spreadsheet. Please see attached.
Guest over 1 year ago in RingCentral Analytics 1 Planned

Hide a user or call queue from Directory

Some 'users' are created strictly for forwarding to call queue purposes. Some call queues are setup strictly for routing purposes and do not need to be cluttering up directory causing confusion for users.
Alicia Gates over 1 year ago in RingCentral Phone 4 Planned

Adding user's job title in RingCentral should Sync with Ring Central Desktop

When I add a job title for a user through https://service.ringcentral.com/application/users/, that job title is not added or synced up with the title in the RingCentral desktop app. This would allow better admin management of the organization.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Planned

Allow API SMS/MMS sending from all account numbers

Currently, the SMS API only allows sending from extensions that are directly assigned to the logged in account. It would be EXTEREMLY useful to be able to either a) allow the main number account to send from any valid extension or b) create a way ...
Guest almost 2 years ago in Developer Platform and APIs 1 Planned

Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations

As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if t...
Guest almost 2 years ago in RingCentral Meetings & Webinar 7 Planned