All ideas

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers. Examples: ########...

We have multiple main numbers. Each number is an office number for different locations and those numbers are pointed to a call queue. For example we have 614 xxx-xxxx is going to our Columbus call queue and 336-xxx-xxxx number is going to our Sale...

We have a few users. We offer the option for callers to press 1 to call everyone simultaneously so that the first available user can get the call. If any individual user rejects a call in the queue, RingCentral waits five seconds and then rings th...

Allow Queue Managers to Log Users in\out of a queue.

Currently, this is not on performance reports and its not feasible to sit and monitor manually how long someone has been on DND status. This is important to ensure agents are available and not on DND outside of management guidelines.

Feature to rename participants in RCV

There needs to be a way for admins to delete bulk messages.

Good afternoon, I was very happy to see that Ring Central Desktop ap fax allows me to create a custom fax cover sheet to add on all outgoing faxes processed through the desktop ap because our company is required to have a specific HIPPA statement ...

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...