All ideas

As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if t...

We use handsets and also link to our CRM Pipedrive. We have 3 handsets each with their own user/extension. All phones are on simultaneous ring. If someone else picks up the phone, my handset and CRM show that I missed a call. It'd be great if we h...

Calls in Park don’t get a reminder that there is a call waiting. One can also forget what # the call is parked on.

In New RC, it appears there is not a way to duplicate / copy a team. This feature is widely and heavily used within our org. We have a template team with members and tasks for each project, and this team is duplicated every time a new project land...

Hello, It would be helpful in a sales based business to see details for each user. It would be very helpful to be able to see each use text message log (phone # or name), quanity (total number of texts), when (searchable via date range), from what...

Please add the ability as a super admin to edit, delete, transfer ownership of dashboards that are owned by other people. This would help with employee turnover and adjusting dashboards when the employee is not able to.

Be able to set up text templates for recurring texts used by team members

There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.

All manner of business is being conducted via SMS. As a lawyer, I often have to go back and show what the conversation was, what was actually said. Others also have this need. Particular The information is already there and available. All that is ...

We would like the ability to share reports we have configured saved with other users in RC Analytics. In addition when sharing the report with another user we would like the option to supply owner, read-only or edit access.