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Restore collapsable message pane

The message pane containing favorites, folders, and conversations used to be able to collapse. This was incredibly helpful - especially in work from home setups - as it saved room on our screens. Currently, the message panel has a fixed minimum wi...
Josh Fort 5 months ago in RingCentral Web/Desktop App 3 Implemented

Domain Control

Please add a "domain control" option. It would be really nice to block people from creating "personal" RingCentral accounts using a corporately controlled domain email address.
Guest almost 3 years ago in RingCentral Web/Desktop App 15 Implemented

Bulk delete for sms messages

we have to click each sms message to delete it. This is cumbersome and frankly an elementary need. I cant believe this isn't already an option.
HR LP Industrial almost 2 years ago in RingCentral Phone 0 Implemented

Save custom status

I understand that we can set a custom status and I understand that there are 6 "canned" statuses. I would like the ability to either edit those 6 canned "slots" or add my own custom statuses that I might use frequently. I would find this super use...
Luke Sipple about 3 years ago in RingCentral Web/Desktop App 4 Implemented

Hide Contacts from RingCentral Contacts List

I'd ike to be able to hide some accounts from the contacts list, within the RingCentral desktop app. For example, we have an account assigned to someone who hasn't started working yet. For now, I don't want them to show up within the Contact List.
Guest over 3 years ago in RingCentral Web/Desktop App 15 Implemented

Add setting to allow RC desktop app to run in the background at startup

To receive messaging, the app needs to run, but it does not need to run in the foreground upon computer login. Please add a setting option to be able to start the program in the tray area. MS Teams has this option and it is very useful.
Craig Miceli over 2 years ago in RingCentral Web/Desktop App 0 Implemented

Add "Sections" back to Tasks in the new RingCentral App

In the new platform, there is no way to add a "Section" to tasks. Our small company currently relies on Tasks in everyday to accomplish our daily responsibilities. We create a "Team" for every client we have. Somet...
Guest about 3 years ago in RingCentral Web/Desktop App 51 Implemented

Allow Transcription of Meeting

Would like to request RC Meeting ability to transcribe a meeting into text. Since voicemails can transcribe into text, it seems as though RC has the technology to do so. This would be very handy for recorded meetings where we want to keep detailed...
Cheryl Karamihas about 3 years ago in RingCentral Video 8 Implemented

Save Custom Status for Quick Access

Every day I switch between the same custom statuses. Rather than using generic 6 that are shown, I would rather it saved my last 6 that I used or accesses after initial use. This is a convenience thing with not having to type the same thing each t...
Charlotte Johnson 11 months ago in RingCentral Mobile App 4 Implemented

macOS Universal Application - Apple Silicon M1

Zoom added their Universal Binary which supports their M1 chips without going through their Rosetta 2 emulation. I believe this would help RingCentral as I occasionally experience application freezes on the M1 when trying to enable my camera / aud...
Guest almost 3 years ago in RingCentral Web/Desktop App 28 Implemented