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How do I get full name to display on Ring Central Meeting Reports?

I need the full names/numbers of participants to show on the RingCentral Meeting report
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Audio Conference turn off/on annoucements

How can we turn off/on the feature where callers announce their names
Guest about 2 years ago in RingCentral Meetings & Webinar 1 Future consideration

Customize Call Screening Prompt

We have been long-term customers of RingCentral, and it seems we recall that we were able to customize the "Call Screening Prompt" years ago, but the feature is no longer available. We have been able to customize almost all aspects of our callers'...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Ability to Delete Video Call Notifications on the RingCentral App

We would like the ability to delete the video notifications in the direct chats on the RingCentral app for data retention purposes. Currently, there is only the option to 'Like' or 'Bookmark' these notifications.
Cassandra Champney about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Allow Poly headset features

Voyager 5200 UC - features such as auto answer with pickup from desk aren't available with Ring Central desktop app [they are with Ring Central Phone desktop app]. Would be great to have this as I understand RC Phone is going away. And the RC desk...
Paulla Fetzek about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Make notifications for queue voicemail selectable

A queue has managers and members. Currently they all get an email when a voicemail is left. However, all our queues are for teams with a group email. So I would like to be able to turn off notifications for managers and members and just set the te...
Chris Waddington about 2 years ago in RingCentral Phone 1 Future consideration

Simple mode for Avaya Cloud Office softphone

IT would be useful to have a setting for the softphone to hide the compose text, start video conference, fax and calendar functions. We use MS Teams for these and just need the telephony features.
Chris Waddington about 2 years ago in RingCentral Phone 0 Future consideration

Avaya Cloud Phone should share status with MS Teams

We use MS Teams for internal communication and chat. It would be helpful if Teams could show a user as busy if they are on a call on the Avaya app and vice versa
Chris Waddington about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Copy and Paste multiple phone numbers at a time on "To: Field" for SMS

It would be best if the RingCentral application, allows copy and paste of phone numbers from .csv file or excel file on the "To: Field", especially if there are multiple numbers they need to Enter.This will lessen the time and provide ease to user...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Password History Restriction

The ability to set a password history restriction is not currently in place according to a response I received from RC support. For example, if you set a password expiration and it expires, you can still keep using the same password over and over....
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration