Add "share screen" option to chat/teams in new RC app
This may be the largest user complaint. "how do I share my screen with someone?" Simply put a share screen option in the chat or teams next to the video and call button. People do NOT understand the video call will do the same thing. Make the shar...
Remove the option to change outbound Caller id on App
Please allow admin to restrict users in changing their outbound caller using App. We can create a custom role to restrict outbound caller id but is only applicable on admin portal and they are still able to change it using the app.
Please add join in browser functionality for participants of RingCentral Webinars
Our target audience ranges from men in their 20s to 80s; having the ability to join a Webinar by browser removes the hurdle of having to download and install the standalone Meetings app.
Allow Desktop & Mobile Ring Grouping for Call Handling & Forwarding
Right now, desktop & mobile can not be added to ring groups so it is only beneficial if you want to let it ring on desktop/mobile first for sequential or if you are using a simultaneous setup. If it can be part of a custom group you can have i...
It would be fantastic if the new RingCentral App for Desktop would incorporate the same Plantronics/Poly headset integration that exists in the Phone app. Right now, when using a Plantronics headset, the modern Desktop app does not know how to han...
I've had several scenarios where I needed to un-assign a particular number from a user and return it to our pool of available numbers. Currently, in order to complete that process, I have to: Create a temporary extension. > move the number to t...