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Being able to change the default extension

Being able to change the default prefix for extensions, right now, extensions are based of what numerical prefix was initially chosen, IE if your first extension was 605999, subsequint extensions are 60XXXX with no ability to change the prefix. We...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Requesting RingCentral App to not default to meeting info when using Microsoft outlook

If you want to use Microsoft outlook (not outlook 365), the scheduler keeps defaulting to "meeting info" . This happens in particular, when you do not have Outlook 365 or Google calendar conduit/mangaged calendar intergated. This causes for a bad ...
Rachelle Banks almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Private Park ring reversion

Public Park has a reversion timer of 5 minutes after which it will return the call to the original person that parked the call.Private Park does not have this capability and calls can sit in that park location forever. We would like this feature t...
Guest almost 2 years ago in RingCentral Phone 0 Under review

Have a setting when calls are transferred from our office phones to our personal phones, the sound (notification, ringtone) be different than our personal ringtone

If we are away from the office, and the calls transfer to our Iphones or Samsung Galaxies, for it to have a different ringtone than our regular ringtone, so we can know that this is a client calling our office, or it is our mom calling us. Make a ...
Delma Ramirez almost 2 years ago in RingCentral Phone 1 Under review

Pop up notification on status change

I have some users that would like to see the same functionality that they see in Teams and Skype where they can turn a notification on to see when a specific user becomes available.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Company name in App should reflect site name

We have multiple sites under our account and would like the users to see their site/branches' name in the RingCentral app. Right now, if you edit the company name under the app, it changes it for everyone on the account.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow an account to have lines on more than one pricing plan

We have 150 phones on the Standard plan. We would like 10 of our phones to have the features from the Premium plan. Our rep tells us we would have to move all our phones to Premium to get the features that we only want on 10 phones. We would be wi...
Guest almost 2 years ago in RingCentral Phone 0 Under review

vCard

On my iPhone, I am able to essentially add myself and all of my info as a contact and can text that to others. Please add this virtual business card feature to the RingCentral app so we can text folks all of our information. Thank you.
Guest almost 2 years ago in RingCentral Mobile App 1 Under review

RC app Events feature enhancement

1. Events should be easily copied from one date to the next. Can't do that at all now.2. Events should be allowed for bi-weekly scheduling. Now you only have monthly weekly, daily options.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

RingCentral integration with epicor erp

my company is switching from sales force and using epicor as a crm database. My team loves RC and wants it integrated like it was in salesforce.
Guest almost 2 years ago in RingCentral Integrations 0 Under review