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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

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Autoupdate .msi download for RingCentral App

RingCentral is transitioning to the RC app by December 10th... we use Microsoft Intune to deploy all our apps and I do not need to manage the app updates/version, only to deploy to new users/computers. For that case I'm requesting a .msi version t...
Drew Mikos over 2 years ago in RingCentral Web/Desktop App 0 Under review

Assignment and tracking of University lessons to users

It would be extremely helpful if we could assign University lessons to users and track their completion.
Tom Barnard over 2 years ago in RingCentral Admin Portal 1 Under review

Removal of "tips" popups

The popups that continually show up as "tips" get irritating, especially after having RingCentral for a week. They often pop up as a call is coming in, or as a video call is coming in, making it difficult to answer, often resulting in missed calls
Guest over 2 years ago in RingCentral Web/Desktop App 4 Under review

Expanded Hud Layout Options

Would like Hud layout options- Grid view.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Adding RC users to a conference directly by searching for his mail adress (externals) or name (internals) instead of using invites or links.

Currently additional users can only be added to conferences by sending links, invitations or callouts. I ask for a much easier way. Just searching for an user by his name (for internals) or email address (externals) and than adding him to the conf...
Nico Kühn over 2 years ago in RingCentral Video 0 Under review

Missed call in Super Admin Ext 301

we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu. it appears a lot of the missed calls whi...
Guest over 2 years ago in RingCentral Mobile App 4 Under review

Notifications from the service web or app that deleting more than 50 contacts are not allowed.

Notifications from the service web or app that deleting morr than 50 contacts are not allowed.
Dante Ezar Jr. over 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow SETTINGS Options to DELETE/DEACTIVATE User Account!

Please READ carefully as the issue is not what you might think, nor simple. Currently there’s a Developer GLITCH in RC App where if a User creates an account using "company email" not through the Admin Portal, NO ONE including Admin and the User c...
Guest over 2 years ago in Developer Platform and APIs 1 Under review

Extract SMS

I am assisting our Legal team with information for a case. One of our users has messages we need to extract, taking screenshots is not practical. Is this something you or someone at Ring Central can help with?
Guest over 2 years ago in RingCentral Video 0 Under review

Option to have Call Que Ring Softphone but Not Mobile

Many of our call que members cover inbound company calls in which it's not their primary company function on their softphones but uninstall the mobile app because it rings both, so this feature would allow them to cover call ques and still receive...
Ron Lichtsinn over 2 years ago in RingCentral Web/Desktop App 0 Under review