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Customer Ideas Portal

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Separate ring for Desktop app and Mobile app

Call Handling & Forwarding to separately ring Desktop & Mobile Apps
Guest over 1 year ago in RingCentral Web/Desktop App 6 Under review

Exact time when the users login to the App

I want to know what time our employees is logging in want to have a way to know the exact time when they logged in to there apps
Guest over 1 year ago in RingCentral Analytics 1 Under review

Allow the incoming call blocking feature to message only extensions

Build in the block a callers number in a message only extension like it is in a full user account for those message only numbers built as fax numbers.
Tracey Lulek over 1 year ago in RingCentral Admin Portal 0 Under review

Add Bi-weekly feature to custom forwarding rule

Hello, Can I request a feature to add a "Custom Forwarding Rule" where we can select:- Bi-weekly => Every second Friday ( or Sat, Sun, Mon)- Every Second Friday or Sat.Sun,Mon OF course we can setup it manually with dates range, but this will e...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Docusign like feature in the RC meetings

It helps people in the meetings, to go through the documents and also sign them.
Goutham Ratakonda over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Assign CNAM to individual users direct numbers via Admin Portal

If Ring Central allows for company's main number and NAME to be uploaded to National Caller ID Database , why can't NAMES of individual direct dial numbers be uploaded as well? It would be a HUGE help. On top of that - It appears RingCentral is ab...
Guest over 1 year ago in RingCentral Phone 0 Under review

Automatically make member "Unavailable" for queue calls when "Signed Out"

When a member of a call queue signs out of their account (whether it's from the desktop app or mobile app), the system should mark that member as "Unavailable" for queue calls.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

After adding manager's to queue, unable to send notifications to different emails. Please add back advanced settings under notifications

After adding managers to a queue it removes the ability to go to the advanced settings under notifications and change each notification's email. We use salesforce and create cases from email's, once I added managers to the queue it removed my exis...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add preview of excel file

We can quickly review the content without needing to download it first.
Zipher Lin over 1 year ago in RingCentral Web/Desktop App 0 Under review

%SLA for the entire organization

We see that %SLA is available for call queues only. Is it possible to get %SLA for the organization as a whole or for users? The reason is at our company, we have dedicated operators. example: press 1 for the English operator, press 2 for the V...
Guest over 1 year ago in RingCentral Analytics 0 Under review