Skip to Main Content

Customer Ideas Portal

Showing 3238

RingGroups to apps

Allow ring groups/users forwarding phones for a period of time to go to another user's desktop/mobile apps. This limitation doesn't make sense. If one user is going on vacation and needs to forward their phones, they can only forward to another us...
Cory Barnes over 1 year ago in RingCentral Web/Desktop App 0 Under review

Limited Controls for Site Manager

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.
Cory Barnes over 1 year ago in RingCentral Admin Portal 3 Under review

low vison jaws and zoom reverse with ring central compatability

i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, ...
Guest over 1 year ago in RingCentral Integrations 3 Under review

Invalid Vanity Numbers could have been rejected upon request

8001231234 was added to the account. TELCO OPS confirmed that it is an invalid phone number and should not have been added. The system could have rejected the request from the beginning
Roland Angoluan over 1 year ago in RingCentral Admin Portal 0 Under review

Glip Pro integrated with HubSpot

It would be great to have the possibility to create Task and Tickets in HubSpot from Glip Pro
Guest over 1 year ago in RingCentral Integrations 0 Under review

Add an option to admin of the group to restrict a team member to delete any chat from the group. Also add a backup to chats in the Glip. (30, 60, 90 Days)

The organigation with not loss out on any important chat if it get deleted by mistakely or purosefullly by any team member.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Restore clickable URLs in RingCentral Mac client (even if non-standard)

I updated my RingCentral app on my Mac a while back (now version 21.2.10.452 Web, 21.2.10.949 Mac) and since then, an important feature no longer works: links with a non-.com URL that are posted in rooms are no longer clickable, meaning I need to ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Start/Stop Voice Call Record Time Logs Details

In OnDemand enabled user is able to start/stop the voice recording. In our process based upon customer request, the user can stop the recording for some time and again start the recording. We need the logs, what time the call got started recording...
Guest over 1 year ago in RingCentral Analytics 0 Under review

Report for Host Codes for Administrators

We would like for our Admins to be able to run a report that shows the host code (to claim host in a conference room) for each of our users.
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Ability to edit all extension call forwarding settings on RC app

Creating ticket in behalf of customer asking to have the ability to edit call handling in all extension like what they have on RC phone app. Ability to edit call handling for each users without admin access
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review