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Add Re-assign option for users that have left the company

there should be a one click option to re-assign a new user to an ext. this would automate the clearing of voice mail, txt and other thing and then allow you to just enter in the new user info (name) and new e-mail address and then you can send new...
Ken OConnor over 1 year ago in RingCentral Admin Portal 0 Under review

Microsoft Teams is set as priority for Mic Permissions

When Ringcentral and Microsoft Teams are running side by side, Ringcentral desktop App will have errors asking users to allow microphone access. Not sure if this is something that could be fixed on the Ringcentral side.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Toggle rollover Pop-Up on numbers in RC App

The pop-up you get over your mouse when rolling over a number in the RC Application can be annoying. It prompts you to 'Call, Text, Add Contact' and most people don't utilize that. a Toggle Option would be appreciated.
Aaron Claybourn over 1 year ago in RingCentral Web/Desktop App 0 Under review

Reset and Assign should include a clear voicemail option

Reset and Assign should include a clear old voicemail option.
Mike Masi over 1 year ago in RingCentral Admin Portal 0 Under review

Change RingCentral App task completion symbol for multiple assignees or provide more information for viewer

Currently, Glip tasks with multiple users assigned have a progress bar. Most of our users reported they did not know where to go to check off that they completed their part. There needs to be more information given to the user to let them know tha...
Craig Miceli over 1 year ago in RingCentral Web/Desktop App 0 Under review

Make the process of transferring a physical desk phone from one user to another more intuitive

On a new account with desk phones assigned to unassigned numbers, the process of getting an assigned extension with a softphone to have a desk phone from assigned to an unassigned extension is counter intuitive and very difficult. It currently inv...
Craig Miceli over 1 year ago in Hardware 0 Under review

Glip needs to interface with accounting software like QBO and Zoho Books

Project/task management (Glip) is very limited (and useless for us) if the work we do (tasks) can't be attributed to work done for internal (company) and external (client) projects. So we do not use Glip. Instead we use a real PM app (Zoho Project...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Show last name or last inital in groups

Names displayed in direct message groups have no last name or last Initial, making it hard to distinguish between people with the same first name.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Display profile of meeting attendees

I am in a customer facing role. In many of the meetings I attend, I find I spend a fair amount of time & mental focus trying to understand who the other people are in the meeting and why they are there. E.g., does person A report to person B? ...
Jim Gratehouse over 1 year ago in RingCentral Video 0 Under review

Show contact name not just number on outgoing calls in Analytics/Performance Reports

We need to analyse incoming and outgoing calls from clients to see who is and who is not contacting us. The number alone is no use.
Guest over 1 year ago in RingCentral Analytics 0 Under review