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Send unknown callers to voicemail

It would be extremely helpful to send incoming calls that do not have a phone number, or any callers not listed in company or personal contacts, to be sent directly to voicemail. That way we do not get bothered by spam calls, but if call is legit,...
Timothy Toben over 1 year ago in RingCentral Admin Portal 0 Under review

Individual contact listings per site code

Require the ability to provide each site code with their own contact directory listing either based on extension grouping based on site code or department groups. Allows for cleaner contacts when utilizing multiple sites.
Anton van der Walt 11 months ago in RingCentral Admin Portal 1 Under review

Pull Login and log out reports

Requesting to add the feature to be able to monitor and get a report about the log in and log out of the users on the account
Guest over 2 years ago in RingCentral Analytics 0 Future consideration

Capsule CRM integration

most CRM software and applications seem to be integratable with Cloudphone, but CaspuleCRM seems to be excluded, it is even suggested and offered by UK government for help to grow scheme.
Website Haycock 11 months ago in RingCentral Admin Portal 1 Future consideration

Easily change default audio sources 1-click toggle

Hi. I am looking for a way to essentially set up a "speakerphone button" (or control-key shortcut) when using RingCentral app on my desktop. Normally, I like to use the headset mic and earphones. But sometimes I'd like to use a "speakerphone" --- ...
David Greene almost 2 years ago in RingCentral Phone 1 Under review

Add 340 Area Code (US Virgin Islands) as Available for Purchase thru Admin Portal

We have customers in the US Virgin Islands (area code 340), which requires us to be able to dial locally in order to provide support.
Rakesh Mistry about 2 years ago in RingCentral Admin Portal 1 Under review

Show line in use when answering Queue Calls

Right now, when we answer a queue call, our presence doesn't change and looks like we're available. It's important to show when we're on a call weather it be a Queue Call or not.
Stacy Vaccaro about 2 years ago in RingCentral Phone 0 Under review

Don't ring physicals phone for Allow incoming calls while in a meeting

The "Allow incoming calls while in a meeting" only applies to the apps and not physical phones even though the content for this features states turn off to reject video calls and send voice calls to voicemail. My physical phones still ring and cal...
Connie Skrivseth over 1 year ago in RingCentral Phone / RingCentral Video 0 Under review

Participant View Report Based on Date Range

It's very tedious to click "Participants" and export/copy and paste the "Meeting Participants Report" for each separate meeting. Can you please implement a feature to download a mass report for the Meeting Participant Report that can be filtered b...
Sheralin Li over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Share Business Contact Profile with a One Contact

Share Business Contact Profile with a One Contact
Steve Routszong over 1 year ago in RingCentral Phone 0 Under review