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Customer Ideas Portal

Showing 4761

Memos on audit log

I would like to be able to post a memo on the audit log after I make a change. This would be useful to notate why changes were made for others looking back in the future
Justin Gord almost 2 years ago in RingCentral Admin Portal 0 Under review

Personal Link and Personal Meeting ID

Can you bring back the personal link on the ringcentral meeting?
Akinjide ADEWOYE almost 2 years ago in RingCentral Meetings & Webinar 2 Under review

Ability to Hide Main Company Number

Hi Please can we add the ability to hide the Hide Main Company Number. This number is not used within the organisation and causes a great deal of confusion for our users when this number is inadvertently selected. We need to keep the ability to ch...
Rian Pachonick almost 2 years ago in RingCentral Web/Desktop App 1 Under review

I have business email app called hushmail.com

I would like to integrate with ringcentral as with google workspace
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow SSO password in change Password/PIN Prompt In the admin portal

Steps to reproduce: Login to online portal click on settings>user details>change password There is a prompt to enter the password, which is the non-SSO password allow option to use SSO password in there we do not want to enforce SSO because ...
Rodolfo Sasabo almost 2 years ago in RingCentral Admin Portal 1 Under review

Alert button

It would be helpful if there was a alert button to get the attention of the team. A doorbell sound or something to let the team know to look at the chat.
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Under review

Way to mark/list specific numbers as Masked

Currently, the only way to mask numbers is by creating a customized role for users and masking their numbers that way. Instead, there should be an option or a feature to list specific numbers as Masked rather than creating a role for it
Hannah Tieu almost 2 years ago in RingCentral Admin Portal 0 Under review

Call Subject/Reason

I think it would be very helpful to have an analytical tool that tracks each phone call or inquire reason. If a call is ended a pop-up asks "What was this inquire regarding?" and the user selects "Sales Call" or "Product Questions" or "Damaged Shi...
Guest almost 2 years ago in RingCentral Analytics 0 Under review

Custom audio for call recording notifications

We would like the see a feature that allows us to upload a custom audio file that plays when pausing and resuming recording. Instead of the default message that plays when you pause and resume the call recording (when taking payment details for ex...
Gary Bebbington almost 2 years ago in RingCentral Admin Portal 1 Under review

Timezone support in RingCentral Video

Request for RCV to support timezone
Anthony Jabal almost 2 years ago in RingCentral Video 0 Under review