Customer Ideas Portal

We should be able to get the call details along with the audio download as a zip file that should be an option with the bulk download The columns on the messages pages needs to be re-evaluated for length as the number is cut off but there is a ton...

We are adding a large number of users and phones. It would far quicker and simpler to be able to add the phones in bulk or individually on one page and the assign them to users.

I would like to be able to export or print my contact list as I move from my current company RingCentral account to another RingCentral account for a different non-profit.

I have several users who organize their Outlook Contacts by creating additional folders in Outlook. When contacts are added to these folders, they do not show up in the RingCentral App (desktop version). They do show up in the RingCentral mobile a...

I would like to still monitor the user even if the toggled off the "Accept call queue calls" button

Example: User A was working for us, but then left for another opportunity. User B joined the company. Instead of creating a new User we changed the name of User A to User B. So all the messaging History is still there. Wanting to remove all histor...

There is a need to park calls privately, which is facilitated today via the Park Location feature in the admin console. However, in order to facilitate workflows managed by external systems via an integration, API functionality is needed. Specific...

Can we use the logo that is displayed when logged into the the web portal on the reports instead of the RingCentral Logo

The previous app (RingCentral Phone) would autofill contacts if you typed the contact's name. The new RingCentral app does not do that which more or less makes it pointless to have contacts. We are a high volume medical practice and don't have the...

Ease of evaluating and refrains from double working.