Customer Ideas Portal

AS we can see there is no way a chance to see the history of messages which got edited after delivery using Ring central app if a person A speaks with person Bthen A says "ABCD"and B sees "ABCD" then after 1 hr or 2 hr's A changes the message usin...

Calendly is very helpful for scheduling meetings/calls. It already has integrations for Zoom, Teams, Google Meet and GoToMeeting. It would be great if RingCentral similarly integrated and eliminated the step of having to create a link.

If a deposition has not been completed within 4mins for example, a chime would sound or notification flash alerting user to wrap up their deposition.

We need to be able to restrict users from adding external apps in the RC app (see attached screenshot). These external apps pose risk, since users can add any app and infiltrate/exfiltrate data through the unmanaged apps. We would like to see the ...

getting calls from call cue. when i hit ignore, the call goes away but comes right back after a few seconds if someone else in the cue does not pick up. need to find a way to make the "ignore" permanent. it is very frustrating to be on a call or i...

Please bring back the floating video from the prior versions of RC App. This allowed for multi-tasking and keeping the video in the forefront while working in the background. As a telemedicine provider, its essential to see the person talking, whi...

When I'm involved in a conversation on my CELL PHONE and my desk phone rings, I would love to be able to send an instant message to the caller with a canned message by pressing buttons on my desk phone. I foresee this sequence as 1) VOIP phone sta...

Hi, i have a client that wants to have the users to not have the ability to toggle it on or off as she is one of the administrators and does not want users to have that option. We have checked all call queue settings of the members to ( Not allow ...

Currently - our users follow the below workflow for signing into RingCentral Glip: 1 - User signs into IDP 2 - User navigates to: https://app.ringcentral.com 3 - User selects "Sign in" 4 - User selects "Single Sign-on" 5 - User enters compa...

Used in the messaging feature, it's an excellent way to incorporate personal company logos and to make the agents more interactive. Moving from a different platform this was one feature that we enjoyed for motivation. Add emoji then you upload a g...