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Start/Stop Voice Call Record Time Logs Details

In OnDemand enabled user is able to start/stop the voice recording. In our process based upon customer request, the user can stop the recording for some time and again start the recording. We need the logs, what time the call got started recording...
Guest over 1 year ago in RingCentral Analytics 0 Under review

Report for Host Codes for Administrators

We would like for our Admins to be able to run a report that shows the host code (to claim host in a conference room) for each of our users.
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Ability to edit all extension call forwarding settings on RC app

Creating ticket in behalf of customer asking to have the ability to edit call handling in all extension like what they have on RC phone app. Ability to edit call handling for each users without admin access
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Push SMS notifications to an RC Team

Hello, My company uses a service that only utilizes email and SMS to push notifications. I would like to be able to assign a generic phone number to an RC Team so we can get a notification in said team. Unfortunately, the E-Mail option would just ...
Andy Wetterhan over 1 year ago in RingCentral Web/Desktop App 0 Under review

Send group SMS on chrome plugins.

We would like to have the group SMS feature to be added in chrome plugins. So we can send group SMS as well on the chrome plugins and not just on the app
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Glip/Unified App - Calendar Presence not syncing for dual calendars

More details here. The RingCentral Glip app has a handy feature called 'Calendar Presence'. My understanding of this is that any calendar that is associated with the relevant calendar (in my case, a Google Calendar) would be synced to indicate a '...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

company number section

please add the company number section tab under all numbers
John Ramirez over 1 year ago in RingCentral Admin Portal 1 Under review

Custom recording of name pronunciation when you leave a voicemail for another user

When you call to leave a voicemail for another user, and listen to the message on your Polycom desk phone, it announces who the voicemail is from using a computer generated computer. I've been told there is no way to currently change this. We've d...
Chris Lehrmann over 1 year ago in RingCentral Phone 0 Under review

RingCentral Conference Add-on

When scheduling in google calendars, there is an option for a RingCentral Video Meeting Add-on. However, if one wants to schedule a meeting without video, there is no option for just adding a Conference call, which there should be instead of enter...
Guest over 1 year ago in RingCentral Phone 0 Under review

See log in and log out time of users on RC APP

It will be useful to see if users are logging in and out of their app so admin will always be aware who are always ready to take calls.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review