Customer Ideas Portal

Please add a new header field called Customer Phone Number .

Please add a notification alert setting for incoming calls while engaged on a call for the RC app. This is both for direct calls and call queues

Now that we are trying to move fully to only the RC App on all devices including Mobile, Web, and desktops, all our Contacts are in a Microsoft account - so we use the "Connect to Microsoft" setting in the RC app, BUT it is only connecting to cont...

Greeting

It is helpful if we can see the peak hours of our company in analytics

This would be helpful when dealing with webinars with large amounts of people.

I would like to the ability to change the Screening, Greeting & Hold Music for my entire directory at the same time instead of extension by extension.

After speaking to a Contact Center Engineer, it is my understanding that you are able to log into RingCentral.com using ANY phone number assigned to Auto-Receptionist and a valid extension. Please limit either the ability to log into RingCentral.c...

Make app compatible with M2 chip processor

It would be better if there is unlimited toll free minutes that we can subscribe because of all the spam calls that are taking up toll-free minutes