Customer Ideas Portal

When setting a custom rule for call handling under a call queue allow one of the options to include the option for the caller to press 9 to get to the phone directory so they can leave a message in the appropriate mail box. We would like to use th...

Hi. Our customer would like to add a personal contact numbers and include the extension number. However, there is no field for the extension number. Customer said that this would be more convenient for easily dialing the number and connecting to t...

Would like to add click to call widget.

As any 2FA mechanism it can harden the information shared within our Glip accounts and teams and it can prevent someone who guesses or brute forces our username/password to access this information. It can also a great marketing feature as a part o...

Ability to have a button on front of Mobile app instead of hunting through settings to silence phone. Nice option would also be able to set time for how long to silence manually in either 15 minute intervals selectable to forever. Maybe integrate ...

At the moment, we cant view notes via powerpoint presenter view unless its a multi screen. It would be useful to have this feature for a single screen. Similarly like what zoom/Teams have done. It is tedious to not be able to use ringcentral unles...

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the browser to existing...

As RingCentral updates applications, provide an uninstall tool to remove all / select legacy versions

Offer the option to beta test new features, admin portal additions, modifications, or enhancement prior to releasing the change.

Actively offer and recommend “compliance” services to assist with configuration documentation, risk assessment, key controls, etc. to assist highly regulated customers overcome internal obstacles and drive broad adoption.