Customer Ideas Portal

Please relax restrictions for the Bulk update Cost Code template. It's nearly useless because you cant even perform Vlookups in excel to help in filtering data and make bulk changes I also recommend unlocking the excel filters and deleting rows th...

The same user tips keep popping up even after clicking "Got it", which usually means that it wont come up again, but on your system the same ones keep popping up. Is there a way to turn off ALL non essential pop ups?

We have had instances where inbound PSTN spam caller ids have matched numbers within our RC tenant. This has resulted in instances where individuals believed their supervisor has called them when they did not. A call within a RC Tenant to another ...

It would have been better if there is a diagnostic tool within the online account that would determine mis-configurations on the customer's current setup to proactively identify issues.

HeyMarket App Integration. Personalized Business Text Messaging Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyon...

We are a Pharmacy and send many texts that are time critical to our patients. If we get a # that is not sms enabled (older folks/landlines) it can impact their health. Currently we cannot determine if the patient received the communication.

We are allowed to set and change only the company caller ID, but we have different local numbers for different departments, so we want to set different caller IDs for each local number.

Allow computers with i5 processors be allowed to use the RingCentral virtual background feature.

When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.

Please add a variable to the recording storage that includes the day. It's a bit baffling that it's not already there, considering every other component of date and time are: year, month, hour, minute, second.