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Polycom Phones - Message Light on LE+HotDesk

When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread message...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Shopify contact details into RingCentral

Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details w...
Guest about 2 years ago in RingCentral Integrations 0 Future consideration

Download Multiple Faxes

It would be beneficial for most of the users in RingCentral.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

More Zapier Actions

I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.
Ashling Soares about 2 years ago in RingCentral Integrations 0 Future consideration

To have or allow a different VM mailbox on one extension with multiple numbers.

To have or allow a different VM mailbox on one extension with multiple numbers.
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Tracking Texts as a KPI

For staffing purposes, it would be very helpful if we could measure text messaging - including the timing and frequency of texts - as we do with phone calls.
Guest about 2 years ago in RingCentral Analytics 0 Future consideration

Dynamic outbound caller ID

Ability to setup rules as a company or user that would dynamically change the outbound caller ID based upon the area code being called. Ex. If you have a 972 area code and 469 area code as a company number, if you call someone with a 972 area code...
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.
Guest about 2 years ago in RingCentral Phone 1 Future consideration

Administration of SMS history when reassining extension

The problem I ran into is assigning a new user to an unassigned extension: Old SMS history was available to the new user. Problem: C-Level or other VIP users may have communicated sensitive data that would otherwise be restricted to the new employ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Enable to push to answer calls on the unified app

Enable to push to answer calls on the unified app using the Trucker Bluetooth Headset with Microphone
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration