Customer Ideas Portal

Allow a Google add on to integrate with Keap seamlessly

The error codes present by the Ring Central admin panel are worthless. An error messages purpose is to tell the user that A) Something has gone wrong, and B) What that something is, and directions to resolving that issue. In the phone # Transfer a...

That's pretty much the idea. Could be an API, could have customized fields on the fax file, ideally it would just exist in general.

The old RingCentral had the ability to test to ensure that the headset volumes were working. I am running version 21.2.15.482 updated 04/28/2021. I am using a Toorun M26 Bluetooth headpiece V4.1 which works very well with RingCentral. I can see in...

we have multiple company names due to marketing purposes it's annoying having to enter a password for each company every single time i listen to a voicemail

Want ext to be able to forwarding using call handling to an app.

I would like to have the application on my phone to be silent but I would still like to receive calls on the computer and on my extension device as normal not as in silent mode or do not disturb, basically changing the status of the application on...

My whole call center is for some reason only allowed to access RingCentral via Incognito Chrome. We are instructed to not use the app. There is no dark mode available on Incognito Chrome. Y'all. I have a migraine. I'm wearing sunglasses so ...

We really like having GLIP so we can use this tool to replace two other solutions we've been using for real-time internal text messaging between office and field staff. The issue is that, even with all the notification settings in GLIP, it's still...

The RingCentral Phone app allows you to search for Call Queues by name or extension when transferring or making a call. Receptionists searching for a Call Queue to transfer calls cannot find Call Queues by name or extension. Alternative is to impo...