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have the fax subject line appear in the FAILED fax transmission receipt

Is there a way that we can have the fax subject line appear in the FAILED fax transmission receipt ? Reason being, when we receive the failed to transmit receipts, it only indicates the time sent, which is not the exact same time of the email show...
Roz 1 over 1 year ago in RingCentral Phone 1 Under review

Allow disabling inbound Faxing by DID

We receive many inbound spam faxes to our Users. All our faxes should go to our Inbound fax number so I'd like to remove all other DIDs from the inbound fax receipt. Support says I cant do it without disabling ALL inbound faxing. Case 15124796 - B...
Will Snyder over 1 year ago in RingCentral Phone 2 Under review

Ability to see avg/calls daily per month excluding business days

This would allow you to see the average amount of phone calls each user makes for an entire month excluding business days
Guest over 1 year ago in RingCentral Analytics 1 Already exists

service notification email address

Admin should be able to set email address that service notification are sent too. Right now it defaults to user details and the preferred address for notifications may be different. Also, a different address may already be in use with different ac...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Call RingCentral user extension to join video meeting

Your on a Video Meeting and you want to add someone directly to the meeting. An option to call an extension would be great.
Christopher LaPera 6 months ago in RingCentral Web/Desktop App 0 Under review

Unsend and edit SMS

option to unsend or edit recent SMS, giving you the opportunity to fix a typo or pull back a message that you accidentally sent to the wrong person
Tester Account 6 months ago in RingCentral Web/Desktop App 0 Under review

Change Main Site Name in Admin Portal

We have multiple sites. We can change all of our site names except for our headquarters (which the account is tied to). Like to be able to change 'Main Site' name to our City location.
Guest almost 3 years ago in RingCentral Web/Desktop App 2 Future consideration

Mute Team Notifications

Give team admins the ability to toggle "users can mute this channel" to allow for fewer notifications on public channels
Guest over 2 years ago in RingCentral Analytics 0 Under review

Public Teams have Global Users

Any public team should automatically contain all users in a company without having to add everyone manually. Along with this, admins could allow users to mute or not mute notifications of any given public channel.
Guest over 2 years ago in RingCentral Analytics 0 Under review

User Group as Teams

Would love to be able to add entire user groups to a team, task, event, etc. versus typing out member names.
Guest over 2 years ago in RingCentral Analytics 0 Under review