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Have a setting when calls are transferred from our office phones to our personal phones, the sound (notification, ringtone) be different than our personal ringtone

If we are away from the office, and the calls transfer to our Iphones or Samsung Galaxies, for it to have a different ringtone than our regular ringtone, so we can know that this is a client calling our office, or it is our mom calling us. Make a ...
Delma Ramirez almost 2 years ago in RingCentral Phone 1 Under review

Pop up notification on status change

I have some users that would like to see the same functionality that they see in Teams and Skype where they can turn a notification on to see when a specific user becomes available.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Company name in App should reflect site name

We have multiple sites under our account and would like the users to see their site/branches' name in the RingCentral app. Right now, if you edit the company name under the app, it changes it for everyone on the account.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow an account to have lines on more than one pricing plan

We have 150 phones on the Standard plan. We would like 10 of our phones to have the features from the Premium plan. Our rep tells us we would have to move all our phones to Premium to get the features that we only want on 10 phones. We would be wi...
Guest almost 2 years ago in RingCentral Phone 0 Under review

vCard

On my iPhone, I am able to essentially add myself and all of my info as a contact and can text that to others. Please add this virtual business card feature to the RingCentral app so we can text folks all of our information. Thank you.
Guest almost 2 years ago in RingCentral Mobile App 1 Under review

RC app Events feature enhancement

1. Events should be easily copied from one date to the next. Can't do that at all now.2. Events should be allowed for bi-weekly scheduling. Now you only have monthly weekly, daily options.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

RingCentral integration with epicor erp

my company is switching from sales force and using epicor as a crm database. My team loves RC and wants it integrated like it was in salesforce.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Ringcentral should have a global push option where i can change all of the users settings at one time.

such as the time zones, the main call out number etc. etc... this is very pertinent in the way big orgs work. please make this happen.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Integration with Practice Panther - legal practice management software

It would be great to be able to capture texts and calls directly in the managment software. Another company is already working with PracticePanther to capture texts, but it makes no sense to me to have two text phone numbers. I prefer RingCentral ...
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Listen to Recorded Calls Through Mobile App

It would be nice if we could listen to the recorded calls through the mobile app. It always takes me a while to figure out where it's located in the admin panel. Having it available in the app would make it much easier to find and listen to especi...
Guest almost 2 years ago in RingCentral Mobile App 1 Under review