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Customer Ideas Portal

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Customizable Waiting Room in RingCentral Video

RingCentral Video's waiting room should be customizable, like the Zoom-based RingCentral Meetings' waiting room was. It should allow customizable text and uploading of company logo. The customization is important for company branding and professio...
Catherine Smithmyer almost 2 years ago in RingCentral Video 0 Under review

Recurring Tasks

When creating a task, there is an option to make the task reoccuring, but it is very limited. If you want the task to reoccur on the 2nd Tuesday of the month, you can do that. You can set the reoccurance schedule to monthly, but it will only go by...
Eileen Norman almost 2 years ago in RingCentral Video 2 Under review

Download User List with All Settings/Permissions etc

In the download User list inside RingCentral. There should be the ability to download a user list including all settings and permissions. Including Recording Status Phone #'s everything all settings. There should also be the ability to make change...
Matthew Walsh almost 2 years ago in RingCentral Admin Portal 1 Under review

Forward calls from Shared Line to RC app, as is already working for desktop phones

We have an edge case where a Shared Line Group is ideal and a few users that would like to be able to accept calls that are forwarded to a Shared Line Group on their soft phones. This currently only works for desktop phones.
Guest almost 2 years ago in RingCentral Mobile App 0 Under review

Add Yealink conference phones to assisted provisioning

In addition to the current Yealink deskphones already supported by RingCentral it would complete the offer if Yealink CP920 and Yealink CP960 will also be supported via Assisted Provisioning
Frank almost 2 years ago in RingCentral Phone 1 Under review

Simplify login for SSO/enterprise users

Currently when users login to any RingCentral app (desktop, mobile, web) they are prompted for their email address or phone number first which triggers the manual password signin process only and to sign in with Single Sign-on (SSO) users have to ...
Dariusz C. almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Add meeting info to top of calendar invite

When using RingCentral schedule in Outlook my users would like to see the meeting info getting pasted into the calendar event at the top of the email. Currently if they add extra info, once the meeting is created it gets added to the bottom of the...
Lars Peterson almost 2 years ago in RingCentral Video 0 Under review

Caller ID should include our business name

Initially, our service was setup to go to a call queue then it got transferred to us. We had to change that because calls weren't getting routed to our answering service when we weren't able to answer. During this time our caller ID had our busine...
Guest almost 2 years ago in RingCentral Phone 1 Under review

Add more characters on email notification address.

Would like to add more email addresses in our messaging notification but apparently, it allows me to add up to 255 characters. I would like to request to
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Remove Message Tab Completely for Specific Users

Retail/Hospitality customers need the ability to remove message completely for small number of users but have enabled for the greater account. Currently there is not a way to support this as the custom role will remove messaging completely at the ...
Nicole Foxworth almost 2 years ago in RingCentral Mobile App 2 Under review