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Customer Ideas Portal

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Allow multiple call queue call handling methods at once

The ustomer would like the ability to have more than one call handling option available for a given schedule block (business hours, after hours, etc.) For exmaple, if a call comes in after hours - they can only send the call to the call queue's vo...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Allow login to with Ad blocker enabled

Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.
Marty Mullane almost 2 years ago in RingCentral Admin Portal 0 Under review

Clear the 911 data when resetting user extensions

The name of the previous user appears in the 911 dialog during reset and assign.
Mike Masi almost 2 years ago in RingCentral Phone 0 Under review

Shared Voicemail Notification

We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would ...
Guest almost 2 years ago in RingCentral Mobile App 3 Under review

Make the invite link customizable

Instead of generating a registration or log in link, it would be helpful to be able to create your own link.
Guest almost 2 years ago in RingCentral Meetings & Webinar 1 Under review

Provide admins with the ability to disable self registration for a specific domain at ringcentral/signup.

This would help to prevent anyone from trying to use a customer's domain to register an account and they wouldn't receive any notifications.
Eugene Ellington almost 2 years ago in RingCentral Phone 0 Under review

Ability to add Company Logo in Desk phones

We need our deskphones to display our company logo for business purposes.
Michael Carbonel almost 2 years ago in Hardware 2 Under review

Need an integrations with Live Chat or Fresh Caller

A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.
Manny Gallardo almost 2 years ago in RingCentral Integrations 1 Under review

Customizable Waiting Room in RingCentral Video

RingCentral Video's waiting room should be customizable, like the Zoom-based RingCentral Meetings' waiting room was. It should allow customizable text and uploading of company logo. The customization is important for company branding and professio...
Catherine Smithmyer almost 2 years ago in RingCentral Video 0 Under review

Recurring Tasks

When creating a task, there is an option to make the task reoccuring, but it is very limited. If you want the task to reoccur on the 2nd Tuesday of the month, you can do that. You can set the reoccurance schedule to monthly, but it will only go by...
Eileen Norman almost 2 years ago in RingCentral Video 2 Under review