Customer Ideas Portal

The ustomer would like the ability to have more than one call handling option available for a given schedule block (business hours, after hours, etc.) For exmaple, if a call comes in after hours - they can only send the call to the call queue's vo...

Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.

The name of the previous user appears in the 911 dialog during reset and assign.

We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would ...

Instead of generating a registration or log in link, it would be helpful to be able to create your own link.

This would help to prevent anyone from trying to use a customer's domain to register an account and they wouldn't receive any notifications.

We need our deskphones to display our company logo for business purposes.

A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.

RingCentral Video's waiting room should be customizable, like the Zoom-based RingCentral Meetings' waiting room was. It should allow customizable text and uploading of company logo. The customization is important for company branding and professio...

When creating a task, there is an option to make the task reoccuring, but it is very limited. If you want the task to reoccur on the 2nd Tuesday of the month, you can do that. You can set the reoccurance schedule to monthly, but it will only go by...