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Respond to call via text after voice mail

Respond to call via text after voice mail and will receive text a message to reply or send message to the caller
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Enable P2P video between Polycom VVX and CCX series phones

My company has about 2,500 Polycom VVX 601 phones, all equipped with a Polycom video camera for P2P video calls. Polycom is no longer making the VVX series phones, so we're unable to get new phones for new employees, or replacements for broken pho...
Guy Griffin 9 months ago in Hardware 0 Under review

Person who can "schedule on behalf of" should also have the ability to share the recorded video (in addition to the host)

Person who can "schedule on behalf of" should also have the ability to share the recorded video (in addition to the host). Our Executive Assistants can all create meeting on behalf of their Dept Head; and they can record the video; but they cannot...
Tammie Phillips 9 months ago in RingCentral Video 0 Under review

Forward voicemail to email size or time threshold

Hello RC, thanks for offering this platform. I would like to suggest a 'threshold' for the voicemail-to-email fowarding feature, so that short messages with no actual voicemail are not fowarded. We receive emails when callers do not leave a voicem...
Andrew Hollis 9 months ago in RingCentral Admin Portal 0 Under review

Paging system to ring when phone rings either 24/7 or after hours

We have an Employee line that can't be heard unless near the phone This line rings a single phone that often goes unnoticed by our day shift crew and our night shift crew due to loud machinery or not being near the phone. We would like to be able ...
Randy George 9 months ago in RingCentral Phone 0 Under review

Ability to save your Ring Central App preferences

A plus for all RC customers.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Analytics for customer support call

User rates call at end, we use that to measure quality of support given
Guest over 1 year ago in RingCentral Contact Center 1 Already exists

More notification choices...

Right now missed calls, faxes and voicemail notification are all mixed together. I don't need to know about missed calls but I do need to know about voicemails. We have too many notification as it stands. It would be great to have one less.
Guest over 3 years ago in RingCentral Web/Desktop App 3 Already exists

Flatiron OncoEMR Integration

To be able to use ringcentral fax line for inbound and outbound fax for PHI
Ramesh Moolani 9 months ago in RingCentral Integrations 3 Under review

Setup Email Notifications on Updated Versions Releases of RingCentral Apps for Salesforce

Please setup Email Notifications to update your clients on your releases of the RingCentral Apps for Salesforce.
Guest over 1 year ago in RingCentral Integrations 0 Under review