Customer Ideas Portal

The customer wants the callers to enter direct extension numbers even if the IVR Menu is set up. Wants to set up a greeting for the callers to hear that they can enter the extension number or additional key press options.

We have in person staff meetings roughly every 2 weeks. I have entered these staff meeting into my Google calendar. I would love to be able to make it so whenever I am in these staff meetings, all messages and calls would be forwarded to my admins...

It would be useful to be able to share the graph of Active Users just based off external calls.

We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.

The ability to filter the dashboard to see the calls/minutes graphs for only inbound or only outbound and ability to filter out internal calls.

In order to ensure a missed call or voicemail is addressed, I have established select profiles to send email notifications to our Jira Project using their built-in email handler. This auto-generates a ticket for my team to receive and action the t...

Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.

We have hourly staff who we would like to restrict access to RingCentral to only their working hours. Example staff member “Jane” can only access or sign in to RC on an access schedule M-F from 8 AM to 5 PM after. She would not be able to sign int...

We really like having GLIP so we can use this tool to replace two other solutions we've been using for real-time internal text messaging between office and field staff. The issue is that, even with all the notification settings in GLIP, it's still...

It would be very nice to be able to share different marketing message with every client that calls in and to rotate through a list of different marketing messages so if a client calls in multiple times they hear different messages each time giving...