Customer Ideas Portal

We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a ...

Our Company consists of over 1500 phones. I don't want to intercom 1500 plus phones. I want to be able to create a group of which Intercom would only work within each group. For example, If I create a group that consists of users 2100 to 2105, if ...

When initiating a video call, please allow disable of the tone that blares out when "ringing" the person being called. Or at lease turn it down a bit. It is too loud and disruptive and forces the caller to turn down or disable audio when "ringing"...

would like to be able to auto download all faxes to a single folder

The method of using the mobile app and the desktop app in conjunction with the web login both worked, but the method is way too involved for the Users.

We wanted to have an option of Call Screening under their Call Queue directly not just under user extension.

We have customers in the US Virgin Islands (area code 340), which requires us to be able to dial locally in order to provide support.

We noticed there was a contact listed that is no longer with us -- and is not part of the Web Admin Portal user list at all. Chat support said they'd need to manually request a deletion since there is no way for me as an acct Super Admin to do thi...

Right now, when we answer a queue call, our presence doesn't change and looks like we're available. It's important to show when we're on a call weather it be a Queue Call or not.

Getting a message "Your meeting request was declined. The end date of this series of repeating meetings is too far in the future. This resource can only be scheduled up to 180 days in advance. The end date must be before Wednesday, March 23...