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Customer Ideas Portal

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Compact Theme

The current theme wastes a lot of screen space on things that aren't import to me. It means a lot of my screen space is taken up by worthless headers and very little of my screen can be used for reading messages. This is particularly problematic f...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Recovery or Holding of Deleted Extensions and Data

Extensions and user accounts should not be instantly purged and deleted. All messages and voicemails must be able to be recovered if accounts are accidently deleted. Just like numbers removed from an account. Extensions and the data tied to the us...
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Disable file sharing by default

Disable all Manage file sharing until turned on by an ADMIN. Since this new app has 0 content examination end users can could sent what ever they wanted and get everyone in truck load of trouble. Since there is nothing in place currently which one...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Change the color of the "green" available light/icon to a brighter shade

Change the color of the "green" available light/icon to a brighter shade. The lack of contrast makes it hard to see rather or not the user is available on most devised. A much brighter shade or different color all together would make it easier to see
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Make the service portal mobile-friendly

(service.ringcentral.com) For call queue management, this is where you go to retrieve voicemails and missed calls. The full-sized web page means you are scrolling back and forth to see what's on it. Please make it detect when you are on a mobile d...
Paul Viellieux about 2 years ago in RingCentral Admin Portal 0 Under review

Need the ability to paste text without style.

In most apps (on Mac), you can paste without style (or matching style) by using shift-command-v, but this doesn't work in the RC desktop app. This is even more important due to the fact that there's no remove formatting option on the text styling ...
Chris Rosa about 2 years ago in RingCentral Web/Desktop App 0 Under review

Opt out of conversation in Meeting

I am forced to be in the group chat for my organization. Every time someone posts a gif or makes a comment i get a notification. Even though it is just a small red dot i need to check it every time because it might be a message to me. There is no ...
Guest about 2 years ago in RingCentral Meetings & Webinar 2 Under review

Park a call across federated accounts

My business shares two accounts across two buildings next to each other and only one main line number that's known, so being able to park a call and both accounts being able to see it would be useful.
Greg Rinehart about 2 years ago in RingCentral Phone 0 Under review

Add a way to see if a call queue had VM on the Phone

For Polycom phones for instance, be able to put the call queue on the presence, then light up or flash if there's a VM in the box
Greg Rinehart about 2 years ago in RingCentral Phone 0 Under review

a way to restrict what devices the phone app can be installed or used on?

a way to restrict what devices the phone app can be installed or used to
Guest about 2 years ago in RingCentral Mobile App 1 Under review