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Configuration Data Export or Report

It would be nice to have an option within the service portal for administrators to export, or at least generate a report, configuration data. As it stands today only the Users have an export option and it doesn't export everything. Data export for...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add a Social Recognition App into Ring Central app choices?

Can Ring Central add a Social Recognition app to the integrated app offerings? Some examples of Social Media apps are: https://www.kudos.com, workhuman, motivocity, nectar, etc.
Alyssa Zaccaria 9 months ago in RingCentral Web/Desktop App 0 Under review

Shared Lines for Polycom CCX series phones

Add Shared Lines compatibility for the Polycom CCX series phones. The new Polycom phones are currently not supported. https://support.ringcentral.com/article/Shared-Lines-System-Requirements.html https://support.ringcentral.com/article/5927.html
Luis Alvarez 9 months ago in Hardware 0 Under review

Ring Central Support by Phone - Improve Menus

The menuing system for support phone calls is far less than optimal. I have noted that it takes on average, 5 minutes to get past the menus to be queued to talk with someone. I always get an immediate answer when it does queue, so there is no comp...
Mark Santos 9 months ago in RingCentral Contact Center 2 Already exists

Extend the time to input an extension

The system does not allow enough time for a blind person to complete inputting an extension. Could you please increase the wait time between digits? Thank you.
Guest over 1 year ago in RingCentral Phone 0 Under review

Please add Redtail CRM

Please add Redtail CRM
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Add back Asana Integration

With the Classic version of RingCentral Glip we were able to add the app and have it integrated. Many of the integrated apps are gone now. Including Box/Dropbox.
Emma Lombardi over 1 year ago in RingCentral Integrations 1 Already exists

Export Call Queues with all Call Queue details - Reports Feature

Hi Team, There must be an export file feature in call queues by which we can export all call queues in which call queue name, call queue number and extensions are included.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Feature that can Help Impaired Users / Customers to Use RingCentral (Blind)

Submit Feature Request in behalf of Customer Allyson - Customer said that she is blind so she cant utilize much RingCentral Customer ask if maybe there is feature that can help her to navigate/use the RingCentral then it will be great help for her
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Show status icon for users in left column (like in RC classic)

Ring Central "Classic" would show the icon from a status next to the user name in the left hand column of the app. Hovering over the icon would show the status text (including custom status text). This is not implemented in the new Ring Central Ap...
Matthew Underwood over 1 year ago in RingCentral Web/Desktop App 0 Under review