Skip to Main Content

Customer Ideas Portal

Showing 5791 of 5791

Adjust data refresh rate in Analytics

sometimes it's I'd like to check call analytics quicker than having to wait until the top of the hour.
Guest 7 months ago in RingCentral Analytics 0 Under review

Allow text to be typed in Fax TO: field in desktop app

You should not have to add a Contact before faxing. Right now, if you fax using a template and only a fax number, then the cover letter show nothing in the TO: line. I want to be able to have a separate "TO:" field and "Fax number" field, so my co...
Dee Ann Gee 7 months ago in RingCentral Web/Desktop App 0 Under review

Billing: Licenses and Inventory should list all available licenses in the account

We have identified an issue with the Billing Licenses and Inventory Page of the Admin Portal where the Additional Local Number license quantity does not display Available licenses if they are not directly under the company site or in a different c...
Fraz Hamid 7 months ago in RingCentral Admin Portal 0 Under review

Call to external number notifying a voicemail was left

Have an inbound call routed to a specific call queue based on a custom answering rule set up. That call would then go to voicemail letting the caller know to leave a detailed message. Once the voicemail is left, the member that is designated to an...
Joseph Cazar about 1 year ago in RingCentral Admin Portal 0 Under review

Direct hotline for Developer Team (API)

It would be better if RingCentral has a developer hotline, a front facing developer team (API) aside from the integration team. Customers would appreciate full customer service like with other products where folks can call in to support.
Vince Vales Jr about 1 year ago in Developer Platform and APIs 1 Already exists

Add column to show amount of time each user was active under performance report

This would help to verify even call distribution. When reporting on a weekly or monthly basis, this would show us why a user may have a lower number of calls without having to leave the system and check the company calendar to see if they were out...
Marcus Webster about 1 year ago in RingCentral Analytics 0 Planned

Allow the incoming call blocking feature to message only extensions

Build in the block a callers number in a message only extension like it is in a full user account for those message only numbers built as fax numbers.
Tracey Lulek about 2 years ago in RingCentral Admin Portal 0 Under review

Add Bi-weekly feature to custom forwarding rule

Hello, Can I request a feature to add a "Custom Forwarding Rule" where we can select:- Bi-weekly => Every second Friday ( or Sat, Sun, Mon)- Every Second Friday or Sat.Sun,Mon OF course we can setup it manually with dates range, but this will e...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Add preview of excel file

We can quickly review the content without needing to download it first.
Zipher Lin about 2 years ago in RingCentral Web/Desktop App 0 Under review

Registration Page for Meetings

Have a registration page for public meetings to know who attends and be able to gauge interest and know how many people will be attending.
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Under review