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Customized invitation meeting [Meeting ID] should generate a meeting ID with no spaces

The link being generated from the Rc Meeting invitation has a meeting ID with "spaces" and that caused the invitees not able to join and getting page cannot be found. The link shows like this https://meetings.ringcentral.com/wc/username/144 874 66...
Rolly Villanueva over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Add updated firmware for Cisco Phone 8861

Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides. In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
Guest over 1 year ago in Hardware 0 Under review

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls - steve.main@bissell.com
Ryan Resultay over 1 year ago in RingCentral Admin Portal 0 Under review

Auto record after call retrieved from Park

After the call is retrieved from Park it should start auto recording on the extension that continues the call. Right now I am looking for important conversations that happened after the call was retrieved from Park 71. I can see the length of the ...
Guest over 1 year ago in RingCentral Phone 1 Under review

Trends in Subscription Reports

Images go a long way in analyzing reports when presenting data. Especially when multiple points of data is to be entered into a report.
Andrew Siri over 1 year ago in RingCentral Contact Center 0 Under review

ConnectWise integration

phone integration with CRM
Guest over 1 year ago in RingCentral Integrations 1 Under review

The option to send an automatic SMS text message to inbound callers

any inbound call no matter if answered, gone to voicemail or text, the inbound call should get a automatic text message from your RC number thanking then or whatever message you wish to be sent out to the the inbound caller.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

There is no elegant way to transfer to RC Office extensions through the MAX agent

When transferring to RC Office extensions through the MAX agent, you can't search in the company directory to find an extension, but you must scroll through to find the individual and click call. You can’t just enter the extension number and click...
Justin Mead over 1 year ago in RingCentral Contact Center 1 Future consideration

Show address in contact profile & maybe be able to edit what information is showing

I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. ...
Tessa Mabrey over 1 year ago in RingCentral Web/Desktop App 0 Under review

Group texting capability

I will likely need to find another service that works for 3 way text messaging as that is a very important feature I need.
Guest over 1 year ago in RingCentral Mobile App 1 Already exists