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Add multiple block numbers in user settings and download blocked numbers

Add multiple block numbers in user settings ext-screening, greetings and hold music- blocked calls as to save time rather than just putting 1 number at a time. download all or multiple blocked numbers to remove from blocked number list
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Future consideration

Only one sign in required for all RingCentral web sites

Please allow all RingCentral sites to share my currently logged in status. Why do I have to log in several times using the same credentials when browsing to https://service.ringcentral.com https://support.ringcentral.com https://ideas.ringcentral....
Ian Callard over 2 years ago in RingCentral Admin Portal 0 Under review

Fix the Status indicator dot.

When we decided to adopt Ring Central for our company, one of the considerations was the fact that the status indicator could be set to "available" and it would remain that way. Using this we would know that people had logged in and were ready to ...
Kevin Walker 6 months ago in RingCentral Web/Desktop App 0 Under review

In reporting, show who in a group answered a call.

Allows managers to see who in their department, is or isn't taking calls.
Kim Griffin 6 months ago in RingCentral Admin Portal 1 Already exists

Mobile number and SMS for France

We would like to be able to have a mobile number as a caller ID and the ability to send/receive SMS in France
Pierre-Louis Boillot 6 months ago in RingCentral Web/Desktop App 0 Under review

Ring Groups to Ring on App

Ring Groups must ring on app. Essential for executive assistants. Ridiculous this is not already a standard
Nick Socha almost 2 years ago in RingCentral Mobile App 1 Under review

Allow Creation of Specified Groups in Contacts

For people who handle multiple functions within their companies, it would be nice to be able to create Contact Listings for specified customers/vendors to help with organization. For example: a segregated contact group for Customer contacts; a seg...
Guest almost 2 years ago in RingCentral Contact Center 0 Under review

Ability to track talk time over past period.

The ability to track daily talk time trending over time is important in understanding how our sales staff are using their time and what % of the day is allocated to effective selling time over the phone. Finding a healthy baseline for talk time is...
Guest over 2 years ago in RingCentral Analytics 0 Future consideration

Add RingCentral to Hubspot's Meeting Scheduler

In Hubspot, it has the a booking scheduler to clients, so that, like Calendly, they can pick a time from my calendar to meet. Zoom has this ability. I'd like RingCentral to have that power too. We can't let Zoom beat RingCentral, can we? I have at...
Jake Boyce over 1 year ago in RingCentral Video 1 Under review

Give me the Classic most days!

Guess I'm a RC Classic kind of guy. New RC app does not Beep when I get a new chat msg. I'm chatting all day with my students and will sometimes miss the red dot (new chat notification icon) on my screen in New RC app. Hate to stare at my screen a...
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Will not implement