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To be able to drop in a CSV file and then be able to broadcast through SMS messaging to 100 ++ recipients

Import a group CSV file 2. Create text blast 3. create the group from existing CSV file4. add text, image and emotions 5. click and send
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Separate option for user that can park and user that can accept private park location

By default, you can choose extensions to private parking which can do both parking and answer parked calls. Hope there will be a toggle button to choose extensions that can only park to that group and separate toggle button for the ones that can a...
Jessa Remo over 1 year ago in RingCentral Admin Portal 0 Under review

Please list Sienheiser SDW 3 BS & SDW 60 HS a compatible device.

We have 80 devices on site, the base unit would create a dial tone for incoming calls this has now stopped working for all users across the site. It works for Microsoft teams. We are using epos connect to configure the devices via an online portal...
Guest over 1 year ago in Hardware 0 Under review

Group Fax Messaging

SEND MESSAGES TO MULTIPLE CONTACTS AND ATTACH A MESSAGE OR ATTACHMENT WHEN I SEND IT.
Guest over 1 year ago in Developer Platform and APIs 1 Already exists

Scheduled Out of Office periods for "Accepting Queue Calls"

Our client services department has consistent schedules throughout the week. It would be nice to be able to set a "working hours" period where users are automatically taken out of the queue. Or likewise, set an "away" period automatically for lunc...
Matthew Pincoski over 2 years ago in RingCentral Phone 1 Already exists

Allow Visibility to see which templates are assigned to a user

As you cannot currently see what templates have been applied to a user you cannot see which settings are currently being managed for that user by template. This should be similar to the roles where you can see which one is applied
Laura Anderson over 1 year ago in RingCentral Admin Portal 0 Under review

multiple users can receive fax and voicemail from the main line

set up on the Admin portal where multiple users can receive fax and voicemail from the main line
John Ramirez over 1 year ago in RingCentral Admin Portal 1 Already exists

Make the process of removing a phone number from an unassigned extension more intuitive

When deleting a number from an unassigned extension with a phone, it leaves an unassigned user called ext. with no device assigned. There is no way to attach a phone number from inventory to that extension without a device. To associate a phone nu...
Craig Miceli over 1 year ago in RingCentral Admin Portal 0 Under review

Meeting Recording Consent

Zoom has a feature where if a meeting is being recorded, the user is notified upon entering the meeting and the user is not admitted to the meeting unless they consent to the recording of the meeting. A report can be generated at the conclusion of...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Ring For settings are Counter-Intuitive, described wrong?

When making the Ring For settings on a user's account the options don't work like they are described. In our case most users have a physical phone and a desktop app, and setting the app to Ring For 0 rings for 0 seconds does NOT do that. Worse, an...
John Oliphant over 1 year ago in RingCentral Admin Portal 0 Under review