Customer Ideas Portal

To track the number of calls actually answered on the main line. The current statistics only show the inbound/outbound calls but the number of calls that ignored or transferred to other extensions.

SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.

can we add a recovery folder or deleted folder for SMS via RC app or online account

Build in the block a callers number in a message only extension like it is in a full user account for those message only numbers built as fax numbers.

Hello, Can I request a feature to add a "Custom Forwarding Rule" where we can select:- Bi-weekly => Every second Friday ( or Sat, Sun, Mon)- Every Second Friday or Sat.Sun,Mon OF course we can setup it manually with dates range, but this will e...

We can quickly review the content without needing to download it first.

Have a registration page for public meetings to know who attends and be able to gauge interest and know how many people will be attending.

Have an inbound call routed to a specific call queue based on a custom answering rule set up. That call would then go to voicemail letting the caller know to leave a detailed message. Once the voicemail is left, the member that is designated to an...

It would be better if RingCentral has a developer hotline, a front facing developer team (API) aside from the integration team. Customers would appreciate full customer service like with other products where folks can call in to support.

This would help to verify even call distribution. When reporting on a weekly or monthly basis, this would show us why a user may have a lower number of calls without having to leave the system and check the company calendar to see if they were out...