Customer Ideas Portal

I would like to have the ability to add a profile photo for my contacts in the Windows app and in the Android app.

It's a far more appropriate emoji than :pray: which has religious origins. I am not a Christian but I do still need to express "I hope so".

It would be helpful to have a courtesy time announcement that is automatically played for all participants so we do not have to step over someone talking/presenting. I would like to have options when setting this for each meeting (fixed time, base...

I use different numbers for inbound call tracking (number of leads received on that specific number). I need to be able to search calls to a specific number (even if its virtual/digital number on our account) going back one entire year.

My company has been using RingCentral for many years. Every time I use the app, I get interrupted in the process of performing a task by a "click here to..." notification. Not only am I fully aware of the features of RC, it is becoming burdensome ...

It would be great if an automated text message could be sent out when the caller presses a number or an extension. For example, to get a link to our address texted to you, please press 1. To get a link to our online scheduler, press 2. Once the us...

Callers often just press any random button (usually 1) just to get to the next menu, as they're just trying to press any buttons they can to be connected with a human. This causes a HUGE problem with the company trying to intelligently route calls...

We would like to allow our instructors to login to more than one hot desk phone at a time. Being a career tech school, our instructors that have both a class room and a lab. They would like to be able to log into both at the same time, so if someo...

Users are using virtual desktop on all screens which pushes the RingCentral app behind the VDI. They would like an option to keep the RingCentral App in the foreground, in front of all open windows, so that they do not have to minimize or Alt + Ta...

It would be helpful to start an on-demand call recording within HUD. Already we can monitor calls through HUD, it would be helpful to have recording controls in the same place.