Skip to Main Content

Customer Ideas Portal

Showing 4261

Integrate with SugarCRM

SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.
Mickey Parker 12 months ago in RingCentral Integrations 0 Under review

Contact Center - Add recordings to a skill without RING Engineering engagement

I would like to be able to create a skill and add recordings to be played (agentless) without engaging Account Leadership and creating a CR and paying for a CR. Give me a simple UI.
Will Snyder 12 months ago in RingCentral Contact Center 0 Under review

Setup Email Notifications on Updated Versions Releases of RingCentral Apps for Salesforce

Please setup Email Notifications to update your clients on your releases of the RingCentral Apps for Salesforce.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Ability to export list of billing items

The ability to export the list of billing items would be helpful. This is possible in the users list, but having it in the cost center management console would help.
Damian Marinaccio almost 2 years ago in RingCentral Admin Portal 0 Under review

Prevent hotdesk digital lines from showing in directory

When calling a user from the dialpad of the desktop app, it shows their extension, direct number, and the digital line of the hotdesk phone they last used (even though they are no longer logged in). Can you remove hotdesk lines from showing in the...
Josh Klein almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Can you include a feature that allows me to see if calls are made from the mobile app or desktop please?

This is useful because it allows me to diagnose when reps are making calls of very short duration i.e. if they are 'gaming' or if there is another reason for this happening.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Device Orders Details

Under Device Orders, show a column header with "city" where it was shipped to so that it is easier to find the order desired.
Richard Valenta 12 months ago in RingCentral Phone 0 Under review

Seamlessly go from one Ext to another

Hello A requested feature would be to seamlessly go from one extension to another on the phone app as an admin user. As an owner, I do not carry my laptop around, I carry my phone. Admin/owners should have rights on the phone app to view all exten...
EG Care about 1 year ago in RingCentral Phone 3 Under review

Make compatible with Account Edge

Users of Account Edge financial program
Matthew Pfeffer about 1 year ago in RingCentral Phone 0 Under review

A Meeting Co-Host is not able to rename another Co-Host

Meeting co-host need to rename other co-hosts
Steve W. almost 2 years ago in RingCentral Meetings & Webinar 0 Under review