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Print Task List

Have the to do list printed
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Transfer to user's voicemail without ringing user from contact center

Our organization fields a number of calls that should be sent directly to a user's voicemail. Currently, our contact center agent has to either blind transfer the call to the user, or call them...confirm it's an unwanted call....then ask the user ...
Guest over 1 year ago in RingCentral Contact Center 0 Future consideration

I want to work our analog fax machine without using OBI or ATA

This is a request raise by our customer and asking to work their analog fax machine without using OBI or ATA
Guest over 1 year ago in RingCentral Phone 1 Under review

Remove completed tasks from queue, not delete.

When a task is marked "Complete", remove it from the tasks, not delete it. RC Classic would remove a completed task, now they all sit there with a line through it offering only the option to "delete". We use these tasks for day to day work flow an...
Joe C over 1 year ago in RingCentral Web/Desktop App 4 Future consideration

drag and drop attachments to new ring central app

it is easier to attach files to faxes this way
Guest over 1 year ago in RingCentral Admin Portal 2 Under review

Enable display of scheduled meetings in desktop app

Current situation Currently when in the separate external 'Meetings' and app we schedule a meeting for a future time that meeting shows under the 'Meetings' tab at the bottom of the screen. Clicking on a meeting shows the full details and informat...
Alastair Fraser-Mitchell over 1 year ago in RingCentral Web/Desktop App 3 Under review

Option to switch from Caller Name to Caller ID for Parked calls in the latest version of RingCentral Phone Apps

Customer business process requires the Caller ID or the number of the parked calls in the HUD of the RingCentral Phone Apps.Older version shows the Caller ID in the parked calls but the latest version now shows Caller Name.
Lutgardo Bayan over 1 year ago in RingCentral Phone 0 Under review

Allow More Than 10,000 Contacts

With large organizations, 10000 contacts is nowhere near enough to support the amount of contacts we would like to sync into RingCentral for the Caller ID. This limit is arbitrarily low and should be raised.
Guest over 1 year ago in RingCentral Web/Desktop App 2 Under review

Allow developers to edit/add permissions to an app after graduation

Once an app on our developer platform has graduated, many properties of the app become read-only, and cannot be edited. Developers have often requested the ability to edit permission after graduation. This idea captures that ability, and would cre...
Byrne Reese over 1 year ago in Developer Platform and APIs 0 Planned

Ability to customize Ring Central Phone App settings programmatically or set as default for new users.

We are deploying the Ring Central Phone application and there are many steps required by the end user to configure it after signing in. (See examples below) Rather than asking thousands of people to repeat the same steps, we would love to be able ...
Guest over 1 year ago in RingCentral Phone 1 Under review