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Flagging and Notating Previous Calls

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Add functionality to call either a direct dial OR a cell # for people listed in the directory

Provide an option, via the search option in the directory on the desk top phones to call either a mobile number or the direct dial number. (similar to what you can do on a cell phone for a contact.) Time savings; paper savings; convenient
Guest over 1 year ago in RingCentral Phone 1 Under review

relate a call to a deal in zoho crm

I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the sp...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Add a filter for monthly reports to drill down to business hours only in lieu of 24 hour period inclusive

Today, I can get daily reports and filter by the hours of the day. I cannot do that for a roll up of performance of our call center at the monthly level for Sr Management level reporting
Guest over 1 year ago in RingCentral Engage Voice 0 Future consideration

Create Report for E911 addresses

Currently to see your company's E911 settings you must check each user and it's 2 or three clicks into each user's profile to see what the E911 settings are. Ring Central is sending emails to remind admins to keep this up to date, however even for...
John Nickell over 1 year ago in RingCentral Admin Portal 0 Under review

Share files to WhatsApp

Please add a share option on that where the user can share his file from the RingCentral app to other applications i am using RingCentral for a long time but when i want to send a file from the RingCentral app to other applications like WhatsApp, ...
Guest over 1 year ago in RingCentral Mobile App 2 Under review

Move up unread messages (like in the phone app) [desktop]

Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Draft option in Fax

allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Get notifications in the app for texts and not just for messages and mentions.

should get notifications for text, not just through email.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Add "Blur background" as an option to RCM/RCV virtual background

Many users are requesting the option to blur their background in RCV/RCM rather than having to use a virtual image.
Jared Difonzo over 1 year ago in RingCentral Video 2 Already exists