Customer Ideas Portal

I can not believe in this day and age that you want us to enter each individual phone number to send a text. I am an insurance agent and I pull a list of cancels that have about 75 numbers and want to send a text message out weekly as a group and ...

The ability to customize what information is shared in the voicemail email notification to co-contributors of a message-only extension. For example, the ability to choose whether the caller ID is included in the voicemail email notification or not.

Would like the ability to add pauses and DTMF tones to speed dials within RC App so that the dtmf tones are dialed after pauses. Ex: 770-777-7777,,,12345#

I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just wai...

IRV menus which are not changed often but when something changes like removed or change it would be nice to be able to track whom made the change or was it some system glitch (which I suspect in my case) that deleted the entries in my main number ...

Please add labels to each call so we can export reports about specifics calls, example, new clients, follow up, wrong calls, etc etc

Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.

We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.

I've had several scenarios where I needed to un-assign a particular number from a user and return it to our pool of available numbers. Currently, in order to complete that process, I have to: Create a temporary extension. > move the number to t...

I am a full-access manager for 3 call queues that are set up with their own direct lines. I do not know how to respond to these text messages. I read online at this article (https://community.ringcentral.com/questions/89895/call-queue-texting.html...