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SMS - Pasting Multiple Numbers In the SMS To Field

I can not believe in this day and age that you want us to enter each individual phone number to send a text. I am an insurance agent and I pull a list of cancels that have about 75 numbers and want to send a text message out weekly as a group and ...
Atlantic Agency about 2 years ago in RingCentral Admin Portal 1 Already exists

Customize Settings for Message Only Extension Email Notifications

The ability to customize what information is shared in the voicemail email notification to co-contributors of a message-only extension. For example, the ability to choose whether the caller ID is included in the voicemail email notification or not.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

DTMF tones via speed dials

Would like the ability to add pauses and DTMF tones to speed dials within RC App so that the dtmf tones are dialed after pauses. Ex: 770-777-7777,,,12345#
LOUIS CUTAJAR about 2 years ago in RingCentral Phone 0 Under review

Get a number porting process that works.

I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just wai...
Ron Depner 7 months ago in RingCentral Phone 0 Under review

Audit is missing in some areas

IRV menus which are not changed often but when something changes like removed or change it would be nice to be able to track whom made the change or was it some system glitch (which I suspect in my case) that deleted the entries in my main number ...
Ken OConnor 7 months ago in RingCentral Admin Portal 0 Under review

Add a label for each call

Please add labels to each call so we can export reports about specifics calls, example, new clients, follow up, wrong calls, etc etc
Guest 7 months ago in RingCentral Analytics 0 Under review

Ability to change the times the prompt is played if caller enters no action

Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
Island Practice Management 7 months ago in RingCentral Admin Portal 0 Under review

integration with levitate.ai

We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.
Amanda Burgess 7 months ago in RingCentral Integrations 1 Future consideration

Make un-assigning a number less cumbersome

I've had several scenarios where I needed to un-assign a particular number from a user and return it to our pool of available numbers. Currently, in order to complete that process, I have to: Create a temporary extension. > move the number to t...
Guest almost 3 years ago in RingCentral Admin Portal 0 Already exists

Text From Call Queue Direct Number

I am a full-access manager for 3 call queues that are set up with their own direct lines. I do not know how to respond to these text messages. I read online at this article (https://community.ringcentral.com/questions/89895/call-queue-texting.html...
Guest over 1 year ago in RingCentral Phone 0 Under review