Customer Ideas Portal

Most apps prompt for a login for proxy connections. However, RC app on Windows doesn't.

This feature would help enforce Caller ID setups and make sure they are always set to their appropriate Caller ID whether it is their direct line, a company caller ID or something else. This would apply to the extension settings in the website, an...

we would like our users to be able to edit meetings as delegates using the RC unified app. Looks like you are not able to do that with new RC unified app

RC features requires an extensive list of servers that the endpoint need to be able to reach to work properly. It would be easier to troubleshoot network connectivity related problems if there was an inbuilt connectivity status check tool or a sep...

It would be nice to add a feature to select if a call was succesfully booked or converted into a customer. The other reports are nice but I think the primary goal of every business would be knowing how many call turn into actual customers.

Requesting feature to lock the settings of Polycom phone

Requesting to have a feature to hear engage tone/busy tone if the user has a call.

present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.

I would like to monitor how long it takes for a call to be returned, following a voicemail, to ensure policy compliance.

Access to certain support areas are available through this app, but you are not able to access RingCentral Support to navigate to “Support Case Online” to open or check case status from the app; unless you do it by the browser.