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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

Showing 4772

Print Analytics Report

Please add Print option from the Analytics Report
Vanessa P about 1 year ago in RingCentral Analytics 0 Under review

Generic Voice Message idea

allowed you to have several generic voice messages set up. For example, “I’m a management recruiter specializing in ____. I’m working on an urgent search that I’d like to discuss with you. Call me at (___) ___-____.” When you called, if the person...
Butch Sweedar about 1 year ago in RingCentral Phone 0 Under review

RingCentral Video option and user setting "Notify host when participant joins meeting before host"

When using RingCentral meetings, I would receive an email notification when a participant joined before me for meetings I hosted. This is useful when I am engrossed in a task and fail to keep track of the time. Please add a general user setting an...
Denise DeLange about 1 year ago in RingCentral Video 0 Under review

Add email to multiple fax line

why we cannot add/link an email to multiple fax line?
PCG Admin about 1 year ago in RingCentral Admin Portal 0 Under review

Have a text message sent should there be a voicemail in a specific mailbox extension.

It would be benefial if the RC system could send a text message to a single cell phone number or even a list of cell phone numbers so that when a voicemail has been left in a specific mailbox a group of people can be notified.
Andrew Sewell 137 about 1 year ago in RingCentral Admin Portal 0 Under review

The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report.

The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report which are not necessary all the time.
Satish Pawar about 1 year ago in RingCentral Admin Portal 0 Under review

Change the RingCentral VMWare service to machine wide install

During our testing with the RingCentral app it was determined that the service only installs as the user who installs it. In a floating desktop pool, this is a process which does not work well. Additionally, it requires the end user to install it ...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow all posts to be deleted from a 'Team' in the RC client

Currently You can create any number of 'Teams' (chat channels) but if you want to delete posts from those chats you have to manually delete each post one-by-one. Proposed Can we have a facility where the administrator of a 'Team' channel can delet...
Alastair Fraser-Mitchell about 2 years ago in RingCentral Web/Desktop App 0 Under review

Transfer unanswered queue calls to auto receptionist

When none of the members of a call queue answer, it would be nice if we could transfer them to the auto attendant so they could try to navigate to whom they wish to speak with or choose to leave a voicemail. The only options are currently leave a ...
Guest over 3 years ago in RingCentral Phone 0 Under review

Shared Phone Line For Chat Users

We have a retail store with a number of part time employees. It's imperitive to have them all on the shared chat feature (with their own names), but it's frustrating that they can't also make/receive calls from the main phone line for the store. T...
Rafi Benjamin about 1 year ago in RingCentral Phone 0 Under review