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Add auto answer in the Ring Central unified app

This is to help our support team to manage calls and meetings in the unified app. Rather than using a seperate app for auto answer calls
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Forward a voicemail to a call queue voicemail

We need to be able to have the option to forward voicemails to call queues like we have the option to with other users.
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Inactive queue skipping

When the queue has no active members, it should be skipped, rather than the system polling and confirming that the queue is empty and forcing callers to wait while the system performs that check.
Mike Arneson almost 2 years ago in RingCentral Phone 0 Future consideration

Automatic or scheduled sign-off

Individuals who forget to remove themselves from call queues cause an inconvenience when they do so. Calls can be missed, forwarded to voicemail, or left waiting for the next in the queue. If it were possible to schedule one's self to be removed f...
Mike Arneson almost 2 years ago in RingCentral Phone 0 Future consideration

Save glip app fax contact using company name

When adding a contact in the glip desktop app, if you enter the company's name under "Company Name", it will not populate when sending a new fax and searching for the name. It will work if you enter the company's name under "First Name".
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Integrate heytaco!

Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
Guest almost 2 years ago in RingCentral Integrations 2 Future consideration

Call Park

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...
Guest almost 2 years ago in RingCentral Phone 1 Future consideration

Bi-weekly recurrence for events in Ring Central (GLIP)

Can you add an option for recurring to be bi weekly or bi monthly I am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.
Rachael Parkins almost 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Dial by last name- 2 letters

We have a manager who only has two initials in his last name. The phone system will not recognize it as a last name because it is only two initials.
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

View contacts from RC app and RC phone app to deskphone

View contacts from RC app and RC phone app to deskphone
Guest almost 2 years ago in RingCentral Phone 0 Future consideration