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Operator Extension

Adding option to change Operator extension in RingCentral App
Jessa Remo almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Filter phone items

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.
David Belokonny almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Option for organization to limit status options

Executive wants to hide 'Invisible' status as a choice, limiting to either available or do not disturb.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Admins : Approve or Deny message being sent to mass notify teams on Glip

We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Expand Dynamics 365 integration to navigate to more records

We use Dynamics 365 and are looking to implement the RingCentral for Dynamics 365. Current functionality has the pop screen identify matching contacts, accounts or leads. It can then save a log file as an activity under the selected record. Here a...
Edward Huels almost 2 years ago in RingCentral Integrations 1 Future consideration

The capability to send an auto reply to a sender of a fax after hours, effectively giving confirmation that the fax was indeed received.

While there isn't any current turnkey solution for this, a user could have the fax notification go to a mailbox that has after hours email rules and the auto reply email could come from there. See also: https://community.ringcentral.com/questions...
Justin Mead almost 2 years ago in RingCentral Phone 0 Future consideration

Configuration Data Export or Report

It would be nice to have an option within the service portal for administrators to export, or at least generate a report, configuration data. As it stands today only the Users have an export option and it doesn't export everything. Data export for...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add resend button to fax process

After a fax is successfully sent, add a button/function to resend. This is a common feature for other programs.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Shopify contact details into RingCentral

Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details w...
Guest almost 2 years ago in RingCentral Integrations 0 Future consideration

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.
Guest almost 2 years ago in RingCentral Phone 1 Future consideration