Customer Ideas Portal

we would like our users to be able to edit meetings as delegates using the RC unified app. Looks like you are not able to do that with new RC unified app

RC features requires an extensive list of servers that the endpoint need to be able to reach to work properly. It would be easier to troubleshoot network connectivity related problems if there was an inbuilt connectivity status check tool or a sep...

It would be nice to add a feature to select if a call was succesfully booked or converted into a customer. The other reports are nice but I think the primary goal of every business would be knowing how many call turn into actual customers.

Requesting feature to lock the settings of Polycom phone

Requesting to have a feature to hear engage tone/busy tone if the user has a call.

present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.

I would like to monitor how long it takes for a call to be returned, following a voicemail, to ensure policy compliance.

Access to certain support areas are available through this app, but you are not able to access RingCentral Support to navigate to “Support Case Online” to open or check case status from the app; unless you do it by the browser.

Use case: Patients leave voice mail to the extension of the doctor on call. Doctor may or may not be running RC app on the phone. Need a way to notify the doctor, by calling the doctor at the mobile number and at least announce there is a new voic...

Other phone applications I have used allow the user to dock the app somewhere on screen which I greatly appreciated. It was convenient and made certain app features much more visible. This seems like a "no-brainer".