Skip to Main Content

Customer Ideas Portal

Showing 4255

Addition Fields for "profile"

We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other...
NIc Natale almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Super Admin Can View any Message/FAX/Voicemail

The Super Admin account, as well as other accounts granted this needed permission, should be able to view the messages on any user/line. The lack of this ability causes some headaches and seems obvious since the admin can always change the passwor...
Jared Parker almost 2 years ago in RingCentral Admin Portal 0 Under review

Ability to track when a device gets deleted from the system

The customer would like to be able to see when a device is taken off their system to confirm when it's something authorized or not.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

RC Audio Attachments - make a way to listen from RC

RC Classic gave you the option to listen to an audio file right from RC. With the new update we are having to download the file before listening. With our company using audio files a lot this is making it more time consuming for us to have to down...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Block callers via number option when listening to voicemail

RingCentral phone number gets a high volume of spam messages. I would like to block the calls after I listen to the content of their messages by pressing a number option.
Guest almost 2 years ago in RingCentral Phone 0 Under review

Allow the Teams folder to be rearranged in the left rail

The Teams folder should not be pinned to the bottom. Please allow it to be reordered like the other folders
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app

The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app Quick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings
Rona Orenstein almost 2 years ago in RingCentral Integrations 0 Under review

Transfer and Add feature in HUD on RC app

On the RC phone app, while on an active call, when you hover over a user under the HUD, the Transfer and Add feature works under the HUD feature. You're able to transfer a call to another user and add another person to the call. However, on the RC...
Hannah Tieu almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Agency Bloc

Connect my CRM ( Agency Bloc) with ring central
Guest almost 2 years ago in RingCentral Integrations 1 Under review

Abililty to use template to update Conference Number on the account

Currently, the only way to update a conference number, either an admin or the end user will need to go to the extension and update it one at a time. The ask is to allow a template to be build to apply a conference # to mutliple users or to the ent...
Stacey Soubbotna almost 2 years ago in RingCentral Admin Portal 1 Under review