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Support on wireless headset

Support on wireless headset
Guest over 1 year ago in RingCentral Mobile App 2 Already exists

Filter by User Groups

As a super admin, I have access to the call reporting data for everyone in the company (in the Quality of Service module) and would like to ability to filter out by User Groups instead of seeing call data for the entire company. Filtering by indiv...
Travis McCarthy over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow faxing via the RingCentral Phone app for message-only extensions

The RingCentral Phone app will allow login via a message-only extension, but there is no functionality there. Being able to send faxes would be incredibly useful. Especially if your only option to send a fax is using the print driver (only availab...
Sal Hernandez over 1 year ago in RingCentral Phone 0 Under review

Addition Fields for "profile"

We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other...
NIc Natale over 1 year ago in RingCentral Web/Desktop App 0 Under review

Dashboard for New Web App

In the old Glip app there was a dashboard. Can we please have that back. It showed my tasks, our calendar etc.
NIc Natale over 1 year ago in RingCentral Web/Desktop App 3 Already exists

Super Admin Can View any Message/FAX/Voicemail

The Super Admin account, as well as other accounts granted this needed permission, should be able to view the messages on any user/line. The lack of this ability causes some headaches and seems obvious since the admin can always change the passwor...
Jared Parker over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to track when a device gets deleted from the system

The customer would like to be able to see when a device is taken off their system to confirm when it's something authorized or not.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

RC Audio Attachments - make a way to listen from RC

RC Classic gave you the option to listen to an audio file right from RC. With the new update we are having to download the file before listening. With our company using audio files a lot this is making it more time consuming for us to have to down...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Block callers via number option when listening to voicemail

RingCentral phone number gets a high volume of spam messages. I would like to block the calls after I listen to the content of their messages by pressing a number option.
Guest over 1 year ago in RingCentral Phone 0 Under review

Allow the Teams folder to be rearranged in the left rail

The Teams folder should not be pinned to the bottom. Please allow it to be reordered like the other folders
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review