All ideas

If you had a message that didn't retain to you but didn't want to delete it incase you needed to text that person again some day then you can find the messages.

Make it possible, on a person by person basis, to DISABLE sending e-mail notifications to people that are Co-Recipients to an extension. Without this, the only way a person can stop notifications from the shared extension is for them to disable no...

I would like to see a sample report before I set the subscription, can that happen please?

If it is supposed to work I don't see the option for every call.

When calendar is integrated, RCV is listing all "appointments" even though they are not video/meeting related and showing Status as Busy. Would like to have a way to filter Non meeting calendar entries so that only true meeting are showing.

If a user leaves the office and is away from their desk, they'll still rotate within the call queue. Invisible users should be treated the same as "do not disturb", so that if a user leaves for an extended period of time without disabling "queue c...

We have employees that are members of two queues, for instance. During random times of the day, they do not need to receive calls from a particular queue. Currently, you can only set your status to either "available" or "unavailable" for all the q...

When quoting a message, it would be helpful if that quote included a time stamp of the original message, and a way to jump back to that part of the feed.

Bonjour, J'aimerais, lors d'une redirection d'un groupement intégrant plusieurs membres vers un numéro externe, afficher le numéro du groupement et non le numéro du membre. Cela peut servir notamment lors d'un enregistrement sur un partenaire exte...

Ability to see the calling credits that triggered CCP charges such as to which invoice/reference has been applied to, remaining credits after applying it to purchased mins.