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Cheaper license for phone use only

Add a cheaper license type for digital lines assigned to a phone (not a user) Allow it to use intercom/paging and be part of a queue, but won't need meeting support or eFax This makes sense in offices where phones are shared but hotdesking isn't a...
Cory Barnes over 1 year ago in RingCentral Web/Desktop App 0 Under review

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section Why are they in separate places?
Cory Barnes over 1 year ago in RingCentral Admin Portal 0 Under review

Don't change Region on Chrome Extension everytime it updates

Seems a bit odd, so each time RingCentral releases a update for the Chrome Extension we have to tell all our users to change their region back to UK? Seems a bit mad to default to the US, why can't it remember what the setting last was? It affects...
Kyle Workman over 1 year ago in RingCentral Web/Desktop App 0 Under review

Prevent app from minimizing to system Tray

When I log in the following day, open up Ring Central and go to take a call, the client is often bugged out and the call never comes through which If I were one of our customers that just waited on hold for 30 minutes only to find the person that ...
Travis Winston 10 months ago in RingCentral Web/Desktop App 1 Under review

Integration with Syncro MSP

I'd like to have an Auto-Attendant ask a caller to enter their ticket number in order to be connected to an agent. The integration would need to pull over ticket number and ticket status from Syncro MSP. The Syncro MSP API does provide that info, ...
Guest over 1 year ago in RingCentral Integrations 2 Under review

i would like to show the number of pages per fax sent and received under call log

i would like to show the number of pages per fax sent and received under call log
Rodolfo Sasabo over 1 year ago in RingCentral Admin Portal 0 Under review

Scheduler App Support Exchange Email

We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.
Guest over 1 year ago in RingCentral Integrations 0 Under review

HIPAA PHI (Protected Health Information) Clause needed on RC Coversheet

RC includes coversheets, one that says Confidential, but this DOES NOT fulfill HIPAA requirements. Also, the new RC app does not allow Custom Coversheet uploads which technically makes RC fax NOT HIPAA compliant unless you type a PHI statement wit...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Sync Ring Central Desktop App with Database or ATS

Feature Request: Make the Ring Central desktop app able to sync with all integrated databases and ATS software. Situation: I use Crelate.com as my Applicant Tracking Software (ATS). I have hundreds of contacts in Crelate. When I want to use the Ri...
Raegan Hill 10 months ago in RingCentral Integrations 1 Already exists

One-click option to uninstall RC Meetings and install RC Video

Rather than the user having to follow a series of steps, create a one-click option to do the uninstall of RC Meetings and do the install of RC Video in one sweep.
Guest over 1 year ago in RingCentral Video 0 Under review