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Customer Ideas Portal

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configure a desktop phone to a generic user

We should be able to configure an existing phone to a generic user without any voicemail or else.. just when we call this phone number, just ringing if anybody pick up the call, the client (inside or outside) hanging up.
Guest over 1 year ago in RingCentral Phone 0 Under review

Make the Simulate Crash line removable in Poly X30 for Rooms

It would be great if the Simulate Crash line that appears on the Poly X30 when we login to RingCentral Video Room be editable or removable.Such Simulate Crash is confusing to users which gives a notion that there is always an error every time they...
Guest over 1 year ago in Hardware 0 Under review

Edit Message-Only Extensions

Would like ability to edit the default system statement to the caller. Change this default greeting, but still have the system voice make the announcement to the caller. "Your call has been forwarded to the voicemail for Survey Feedback. No one is...
Brett Tedeschi over 1 year ago in RingCentral Admin Portal 0 Under review

Restrict phone invitations from 3rd parties to videoconferences and notify the organizer if done

When you invite somebody to a videoconference it gives the invited people the option to invite too, even while entering through the web version. If they do so by phone, the call is taken from the organizer minutes, this can be done without the org...
Alex espinoza over 1 year ago in RingCentral Video 0 Under review

create a link with equisoft crm

similar to salesfore app you have
Guest over 1 year ago in RingCentral Contact Center 1 Under review

Parent control

There must be an option to control on every line from Admin user.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Reset Password Option for by one push button

Customer want to have a option to Reset Password for all user extensions or Call Queue Extension with One Reset Password Button .
Armien Lanuzo over 1 year ago in RingCentral Admin Portal 0 Under review

avonni integration

I have a client using avonni with salesforce and wants to know if ring central call center solutions will integrate.
Guest over 1 year ago in RingCentral Integrations 0 Under review

Export of chats in ringcentral for management to show names of individuals engaging in the chat and be able to pull up chats between different members of the firm

Becuse currently the export shows nothing - it only shows what the individuals enaged in and doesn't tell us who is saying what. it's useless for future employment related issues.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow users to see all events for the last day of the month.

The "All Events" view will not allow you to see all the events scheduled for the last day of any month. The scroll bar on the side will scroll down past where the window ends, and will not display anything after that. This is a problem with both t...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review