Customer Ideas Portal

Users may like the ability to have internal calls routed differently from external calls. For instance, having the ability to use this condition would allow a user to have all linked phones ring for a colleague, but only have the desk phone ring f...

We suggest to have an option that prevents a user from getting another call once he received a call from call queue and transitioned the call to a video call.

We experienced an event where multiple fax confirmation email was received and it was not initiated by anyone in the office. We were hoping to block any emails from a different source. Ex. allow emails from Outlook only, Google, Etc.

Admins would like the ability to force Passwords and PINs to be changed or updated every 30-180 days.

Please create a way to disable users' ability to make outbound calls through their voicemail on an account level.

While in a direct call my status is "on a call", a queue call will still ring in. If DND is on it will not. Is there a way to have the phone NOT ring when the person is already on the phone? I would like an option that IF I am "on the phone" : 1) ...

Right now (at least on iOS), all chat notifications from RingCentral are grouped under a single notification group, regardless of which contacts are involved. For iOS's native text message app, each conversation is a separate group of notification...

Unable to see change within the audit log and/ or comments section after uploading changes to template.

We are getting spam calls ....we can block their IP and stop spam calls on RC or on google adwords account that will really help.

Currently, if you disable/delete a user from the RC admin console, all conversations with this user disappear. This includes direct 1-on-1 communications, as well as ad hoc groups (not just their messages, but the whole group disappears). Often ti...