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Be able to answer more than 2 calls on same phone

We have the Yealink T46S, we have 5 numbers that can be called into at one time and our phones will only allow 2 at a time, if a third happens to call in , we would need to go to another office phone to be able to answer. Easier to keep track of c...
Guest over 1 year ago in Hardware 0 Under review

Allow user to remain without an extension so they can continue using company messaging.

We have an employee who no longer requires phone access, but is still a user of our company messaging with tons of history. However, the system will not allow us to simply delete the extension from her profile. So, if any other company users click...
Matthew Plummer over 1 year ago in RingCentral Admin Portal 0 Under review

Integration with iManage

Legal firms in the UK tend to use iManage for their legal document workflows and case management. MS Teams offer a deep integration with iManage and one of our large customers is looking to move message and video to Teams because of this integration
Emma Murray over 1 year ago in RingCentral Integrations 0 Under review

Allow automatic speaker to answer extension to extension calls

All users in our office use Polycom phones. When we dial each others extensions, the phones ring and must be picked up by the person receiving the call. With other systems I've used, it is answered automatically by speaker so the receiving person ...
Guest over 1 year ago in Hardware 0 Under review

RingCentral for Outlook to Save Click to dial/Click to SMS settings

It's inconvenient to have to constantly set it up each time we log in.
David Smucker over 1 year ago in RingCentral Integrations 0 Under review

Integration with GoHigh Level CRM

Becaues it would eliminate Twilio while bringing RC more subscribers
Guest over 1 year ago in RingCentral Integrations 1 Under review

Queue/Group Mailbox Keys

You provide us with a Mailbox for Groups/Queues, why not allow us to program a key on the phone showing when there are messages, and providing access to those messages?
James Berman over 1 year ago in RingCentral Phone 1 Under review

i would like to message a patient that is just entered the waiting room for a video

so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients lea...
Guest over 1 year ago in RingCentral Video 3 Under review

Sales Force Customer Data Pop Screen when answering parked call on Custom Park Lines

Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should ...
Todd Downing over 1 year ago in RingCentral Integrations 0 Under review

Remove Extra Lines on Polycom Without Adding Presense

By default, the user line is listed on each line (4 times for an 4 line phone, for example). The workaround is to add presence for a line 3rd line, which the end user may not need, to remove the extra lines. This makes the phone screen very busy w...
Joe Croll (2472) over 1 year ago in Hardware 0 Under review