Customer Ideas Portal

We have the Yealink T46S, we have 5 numbers that can be called into at one time and our phones will only allow 2 at a time, if a third happens to call in , we would need to go to another office phone to be able to answer. Easier to keep track of c...

We have an employee who no longer requires phone access, but is still a user of our company messaging with tons of history. However, the system will not allow us to simply delete the extension from her profile. So, if any other company users click...

Legal firms in the UK tend to use iManage for their legal document workflows and case management. MS Teams offer a deep integration with iManage and one of our large customers is looking to move message and video to Teams because of this integration

All users in our office use Polycom phones. When we dial each others extensions, the phones ring and must be picked up by the person receiving the call. With other systems I've used, it is answered automatically by speaker so the receiving person ...

It's inconvenient to have to constantly set it up each time we log in.

Becaues it would eliminate Twilio while bringing RC more subscribers

You provide us with a Mailbox for Groups/Queues, why not allow us to program a key on the phone showing when there are messages, and providing access to those messages?

so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients lea...

Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should ...

By default, the user line is listed on each line (4 times for an 4 line phone, for example). The workaround is to add presence for a line 3rd line, which the end user may not need, to remove the extra lines. This makes the phone screen very busy w...