Customer Ideas Portal

Give users the option of various genres of music, like Apple does, or No music at all so I can concentrate and talk to collegues while holding

Mitel 6930 IP - We received several 6930 when migrating from Mitel that we were told were 100% compatible with all Ring Central Features. We provisioned them using the MAC Address originally and had Key Template Layouts setup for these phones. As ...

Would allow a quick and easy integration to RC app from MS Teams, in addition to allowing a mixed usage of applications (per user preference) in a single organization.

Suggestion to discard the existing feature which auto-populates a user's "Display name" w/what appears to be a device ID/name and replace that with an empty required field for "Display name" so that users will type a discernible display name that ...

Some clients may not use Outlook or Google calendars and need an alternative setup. We need to see the upcoming meetings list using the calendar application for example. RingCentral Meetings standalone worked well before. The new app will access t...

I was told by support that call duration that are less then 60 seconds are not recorded. This minimum should be removed as all calls should be recorded when call recording feature is turned on. There can definitely be calls that have duration that...

You provide us with a Mailbox for Groups/Queues, why not allow us to program a key on the phone showing when there are messages, and providing access to those messages?

"Access code accepted. Please enter your participate ID followed by pound, otherwise just press pound to continue." Those 17 words / 29 syllables need to go away. Please provide separate call-in numbers for “RingCentral Rooms” admins and guest. My...

there should be an option to announce incoming queue name, not just display, press 1 to accept. that way, the member knows how to answer if he/she is in various queues...

When using the old RC Meeting application, you could minimize it to a mini mode window. If on a computer with only one screen, you could type in notes on one screen, and still be able to mute and unmute yourself on the mini allways-on-top RC Meeti...