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The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app

The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app Quick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings
Rona Orenstein over 1 year ago in RingCentral Integrations 0 Under review

Transfer and Add feature in HUD on RC app

On the RC phone app, while on an active call, when you hover over a user under the HUD, the Transfer and Add feature works under the HUD feature. You're able to transfer a call to another user and add another person to the call. However, on the RC...
Hannah Tieu over 1 year ago in RingCentral Web/Desktop App 0 Under review

Agency Bloc

Connect my CRM ( Agency Bloc) with ring central
Guest over 1 year ago in RingCentral Integrations 1 Under review

Abililty to use template to update Conference Number on the account

Currently, the only way to update a conference number, either an admin or the end user will need to go to the extension and update it one at a time. The ask is to allow a template to be build to apply a conference # to mutliple users or to the ent...
Stacey Soubbotna over 1 year ago in RingCentral Admin Portal 1 Under review

Allow to continue typing while receiving an inbound call

This will allow the user to not have to touch the curser to start typing, which would create for a smoother experience for the user. At times multiple calls can come in at once and if you're in the middle of work, it completely stops you and distr...
Guest over 1 year ago in RingCentral Phone 1 Under review

Give me a way to opt out of @Team messages for a channel

I need to be in some channels to get help from people in the channel. But every time someone pings the "@Team" for that channel, I don't need to be notified because the message is relevant for that "Team", while I'm not on the team, I'm just there...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Disable RingCentral App Auto-Update on macOS

On macOS, the Ring Central application installs a helper tool that requires privilege elevation to complete the install. Enterprises like ours do not provide administrative privileges to end users, so they can not elevate privileges. The end resul...
Eric Crist over 1 year ago in RingCentral Web/Desktop App 2 Under review

Links within Team Profile should be clickable, not text

Team profiles might contain nformation and static resources about the team, such as documentation, links to get help, etc. Link in this area are NOT clickable, but they should be. Copy/pasting a link is time consuming.
Louise Baker x1003 over 1 year ago in RingCentral Web/Desktop App 2 Under review

disable incoming caller ID

disable incoming caller ID even using IVR Menu
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Forwarding and Group Queue for Users

Currently only automated numbers can have call queues assigned to them to forward to others. We would like our users to have the same set-up.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists