All ideas

Adding the ability to play a sound or display an indicator without flashing message content into view, or the ability to snooze notifications so that rather than flashing up for every message, only one is seen per given time interval, or a single ...

We rely heavily on this app for communication, which includes file sharing. Ability in admin backup to backup files as well.

Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.

When initiating a video call, please allow disable of the tone that blares out when "ringing" the person being called. Or at lease turn it down a bit. It is too loud and disruptive and forces the caller to turn down or disable audio when "ringing"...

Whenever a caller calls the main number and wants to be connected to a specific extension, when the caller is about to be connected to that extension, the name of the extension should appear on the screen.

Would be better if we could retrieve sms logs for at least a year on the admin portal as we can only retrieve 90 days worth of data.

Microsoft Edge recently added a new sidebar feature to quickly access web pages. Having the RingCentral dialer here would be super-convenient. It's just like the extension, but much more convenient. For more information, see https://www.microsoft....

Only those with access to the Admin Portal should be able to freely access call recordings. If this option remains on the app, a PIN should be required to listen and download recordings.

Enabled multiple call queues to be managed on the apps

Hi, We are a UK company with stores mostly in industrial parks. The emergency address locations are not always 100% accurate. The system will change the address to what it thinks is correct. Our TAM has advised that there is nothing that can be do...