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Customer Ideas Portal

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Add ability to create Asana task from RC conversation

The outlook app for Asana is OK, it has the elements we need but in execution it lacks some features.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Let us see tasks in sections again

The ability to only see certain task through search is very time consuming and items are easily lost. I prefer the old where all task could be viewed by sections.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Analytics for Meetings Dashboard: Report Specifically For 1 Day Only

Current status: - Clickable links: Last 7, 30, 180 days, 12 months, and custom range. - Custom range doesn't allow us to generate a report that's for one day only. Minimum days for the report is 2 days. Why is it useful - Accurate data/inf...
Maria Marbella over 1 year ago in RingCentral Analytics 0 Under review

Allow Users to Update Voicemail Greeting via RingCentral Desktop App

Allow the end user to update their voicemail greeting from the app, or at least a direct link to the correct part of the portal from the app. When users are OOH they need to update their voicemail regularly, and this should be as easy as it is on ...
Matthew Lamb over 1 year ago in RingCentral Phone 0 Under review

Send a join team request to the administrator when a user want to join the team

To join a team, sometimes we are required to find the administrator of the team and ask the administrator to actively join the team.Regarding this scenario, can we send a join request to the group and mention the administrator to help deal with it...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

When I reject an incoming video call request, I want to send the reason for my rejection to host

1. In service web, I can add /edit/delete my message templates 2.On the incoming video call card, the reject button will add a action button, click this action button, I can select a reason message template to send to the host. The action will inc...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Filter Faxes by Number

Filter faxes by the number they were sent from for various reasons, such as to be deleted automatically
Guest over 1 year ago in RingCentral Phone 3 Under review

Force caller to hear entire IVR menu prompt

Callers often just press any random button (usually 1) just to get to the next menu, as they're just trying to press any buttons they can to be connected with a human. This causes a HUGE problem with the company trying to intelligently route calls...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Start an on-demand call recording through HUD

It would be helpful to start an on-demand call recording within HUD. Already we can monitor calls through HUD, it would be helpful to have recording controls in the same place.
Josh Berman over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to show a Subject/Topic at the start of a message

It would be good to have messages that allow for Subjects and then Contents. Reason being it allows for much greater understanding of the message content when searching for it in history.
Ty Stephens over 1 year ago in RingCentral Web/Desktop App 0 Under review